Barista & Guest Experience Specialist

Sonesta Hotels International Corporation; Nashville (TN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Paid Vacation

Free employee parking

Free shift meal

Shoes for crew

Hotel Discounts

Educational Assistance

Paid Parental Leave

Life Insurance

Short-Term Disability

Long-Term Disability

Job summary

Sonesta International Hotels is seeking an Outlet Cashier to join our dynamic food & beverage team. You'll process guest transactions, assist with orders, and help ensure guests leave with a positive final impression.

This role suits someone who enjoys hospitality, has strong attention to detail, and can thrive in a fast-paced setting. Experience with POS systems and cash handling is preferred, along with a friendly, service-minded attitude.

Qualifications

• Previous cashier, restaurant, retail, hospitality, hotel, café, or customer service experience preferred.
• Experience using POS systems and balancing cash.
• Strong communication, interpersonal, and customer service skills.
• Ability to multitask and remain organized in a fast-paced hospitality environment.
• Basic food safety knowledge and alcohol service certification preferred where applicable.

Responsibilities

• Process guest orders, payments, and transactions accurately using POS systems and cash handling procedures.
• Provide friendly, professional, and efficient guest service during restaurant, café, bar, grab-and-go, and Food & Beverage outlet operations.
• Answer guest questions regarding menu items, pricing, promotions, and outlet offerings.
• Maintain cleanliness and organization of cashier stations, beverage areas, counters, and guest-facing spaces.
• Assist with order coordination, guest requests, and operational support during busy service periods.
• Balance cash drawers, process credit card transactions, and support end-of-shift reconciliation procedures.
• Follow food safety standards, sanitation procedures, responsible alcohol service guidelines, and hotel operational policies.
• Support restocking of supplies, grab-and-go items, utensils, condiments, and operational inventory as needed.
• Partner closely with Culinary, Servers, Bartenders, and Food & Beverage leadership to support smooth daily operations and guest satisfaction.
• Help create a welcoming, positive, and service-focused atmosphere aligned with Sonesta's People People culture.
• Any other duties as assigned.

Skills

Customer service

Cash handling

Multitasking

Communication

Tools

POS systems

Job description

Sonesta International Hotels is seeking an Outlet Cashier to join our dynamic food & beverage team. You'll process guest transactions, assist with orders, and help ensure guests leave with a positive final impression.

This role suits someone who enjoys hospitality, has strong attention to detail, and can thrive in a fast-paced setting. Experience with POS systems and cash handling is preferred, along with a friendly, service-minded attitude.