Barista & Guest Experience Specialist

Remington Hospitality; Indianapolis (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Remington Hospitality in Indianapolis seeks an enthusiastic guest services team member to take orders and ensure each item is prepared to guest satisfaction. You will greet guests, anticipate needs, and maintain positive relations throughout service.

You will also handle cashiering, ring in orders, process payments, and provide accurate change while addressing special requests or complaints to uphold an exceptional guest experience.

Qualifications

• Duties include taking orders and preparing order items to guest satisfaction.
• Greet guests, anticipate needs, and maintain positive guest relations.

Responsibilities

• Take orders from guests and prepare order items to guests' satisfaction.
• Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times.
• Responsible for cashiering, accurately and efficiently ringing in orders, taking payment and providing accurate change, when appropriate.
• Ensure customer satisfaction by communicating with guests to follow through with special requests, instructions or complaints.

Job description

Remington Hospitality in Indianapolis seeks an enthusiastic guest services team member to take orders and ensure each item is prepared to guest satisfaction. You will greet guests, anticipate needs, and maintain positive relations throughout service.

You will also handle cashiering, ring in orders, process payments, and provide accurate change while addressing special requests or complaints to uphold an exceptional guest experience.