Barista & Guest Experience Specialist

Lalaland Support Center LLC; Houston (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Dental and Vision

Company discount

Internal growth opportunities

Paid Holidays

Job summary

La La Land Cafe is seeking passionate Team Members to deliver an exceptional guest experience. You will prepare high-quality beverages, greet customers, and maintain a clean, welcoming space in a fast-paced environment.

You’ll work as part of a collaborative team, follow recipes and safety guidelines, handle payments, and help restock supplies while delivering warm, friendly service. Prior barista or customer service experience is helpful; training provided.

Qualifications

• A naturally positive attitude and a genuine love for connecting with people
• Previous work experience as a Barista or Customer Service
• Knowledge of sanitation regulations
• Basic math skills
• Ability to gauge customers' preferences
• Excellent communication skills
• Flexibility to work various shifts, holidays and weekends
• Food handler certification

Responsibilities

• Beverage Preparation
• Greet customers and provide outstanding customer services
• Craft high-quality espresso-based drinks, teas, and specialty beverages
• Ensure consistency in drink preparation following company recipes and standards
• Maintain cleanliness and organization of the coffee station
• Receive and process payments via credit card
• Store Cleanliness & Maintenance
• Clean and sanitize counters, equipment, and customer areas throughout the shift
• Sweep and mop to maintain a clean space for guest
• Ensure proper upkeep of workstations, utensils, and storage areas
• Follow health and safety guidelines for food handling
• Serve and prepare food, avocado toast, pastries and muffins
• Prepare avocado toast and other light food items following company recipes
• Ensure food quality and freshness while maintaining cleanliness standards
• Assist with general cleaning, including taking out trash and maintaining store hygiene
• Restock ingredients and supplies as needed
• Support other team members to ensure smooth store operations
• Deliver food and drink orders from the counter to customers promptly and accurately
• Assist with restocking supplies (cups, lids, milk, pastries, condiments, etc.)
• Keep the front-of-house and back-of-house areas clean and organized
• Clear and wipe down tables, return dishes to the kitchen, and reset dining areas
• Support baristas and kitchen staff during peak hours
• Help manage to-go and delivery orders as needed

Job description

La La Land Cafe is seeking passionate Team Members to deliver an exceptional guest experience. You will prepare high-quality beverages, greet customers, and maintain a clean, welcoming space in a fast-paced environment.

You’ll work as part of a collaborative team, follow recipes and safety guidelines, handle payments, and help restock supplies while delivering warm, friendly service. Prior barista or customer service experience is helpful; training provided.