Barista & Guest Experience Specialist

Concord Hospitality Enterprises Co.; Durham (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, and vision insurance

Life insurance and disability options

401(k) with company match

Discounted room rates at Concordmanag

Training, development, and career ADV

Job summary

Concord Hospitality Enterprises Co. seeks a friendly Barista to greet guests, deliver timely service, and maintain a clean station at our Durham locations. You will operate cash registers, handle transactions, and support a welcoming guest experience.

We value attention to detail, multitasking, and a positive attitude. This full-time role offers medical/dental/vision, a 401(k) match, and opportunities for training and advancement within Concord's hotel portfolio.

Qualifications

• High school diploma or equivalent preferred.
• Prior cashier or customer service experience helpful.
• Basic computer knowledge required.
• Strong interpersonal and communication skills.
• Ability to work varied hours, including weekends.
• Detail-oriented and able to perform repetitive tasks accurately.

Responsibilities

• Provide personalized service and warmly greet guests.
• Maintain cleanliness of work areas and equipment.
• Operate cash registers and handle transactions accurately.
• Stock supplies and monitor inventory levels.
• Address guest inquiries and resolve complaints with professionalism.

Skills

Interpersonal communication

Customer service

Basic computer knowledge

Attention to detail

Flexible hours

Cash handling

Education

High school diploma

Tools

Cash register

Job description

Concord Hospitality Enterprises Co. seeks a friendly Barista to greet guests, deliver timely service, and maintain a clean station at our Durham locations. You will operate cash registers, handle transactions, and support a welcoming guest experience.

We value attention to detail, multitasking, and a positive attitude. This full-time role offers medical/dental/vision, a 401(k) match, and opportunities for training and advancement within Concord's hotel portfolio.