Barista & Guest-Experience Specialist (Full-Time)

Aloft Wilmington; Wilmington (NC); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, and vision insurance

Life insurance and disability options

401(k) with company match

Tuition assistance

Discounted room rates

Job summary

Concord Hospitality is hiring a Barista in Wilmington, NC to connect with guests by providing friendly, enthusiastic, professional, and timely service. You will ensure a welcoming and enjoyable experience through attention to detail and the ability to multitask.

The role requires strong customer service, basic computer knowledge, and the ability to work varied hours, including weekends. Compensation starts at $13.00 per hour and includes full-time benefits.

Qualifications

• High school diploma preferred.
• Prior cashier or customer service experience helpful.
• Basic computer knowledge required.
• Strong interpersonal and communication skills.

Responsibilities

• Provide personalized service and warmly greet guests.
• Maintain cleanliness of work areas and equipment.
• Operate cash registers and handle transactions accurately.
• Stock supplies and monitor inventory levels.
• Address guest inquiries and resolve complaints with professionalism.

Skills

Cashier experience

Customer service

Interpersonal skills

Detail orientation

Weekend availability

Education

High school diploma

Tools

POS systems

Job description

Concord Hospitality is hiring a Barista in Wilmington, NC to connect with guests by providing friendly, enthusiastic, professional, and timely service. You will ensure a welcoming and enjoyable experience through attention to detail and the ability to multitask.

The role requires strong customer service, basic computer knowledge, and the ability to work varied hours, including weekends. Compensation starts at $13.00 per hour and includes full-time benefits.