Barista & Guest Experience Specialist

Sheraton Imperial Hotel; Durham (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

Life Insurance

Disability insurance

401K

Tuition assistance

Discounted room rates

Training & development

Career advancement opportunities

Job summary

Concord Hospitality in Durham, NC, is seeking a friendly guest service associate to handle cashier duties, greet customers, and manage monetary transactions with accuracy. The role requires excellent people skills and flexibility to work varied hours and weekends.

Cash handling and basic computer knowledge are preferred, and multilingual abilities are welcome to assist a diverse customer base at a Concord-managed property.

Qualifications

• Must be personable and able to meet the public.
• Cashier experience and computer knowledge helpful.
• Be proactive in counting money before a shift begins so that there is no miscalculation at the end of the shift.
• Must be able to read and write.
• Must have excellent interpersonal and people skills.
• Must be ready to work varied hours and weekends.

Responsibilities

• Provide personalized service to all guests.
• Wipe spills and maintain cleanliness of appliances and counters throughout the morning.
• Remove trash.
• Greet and welcome customers.
• Inform customers about modes of payment available (cash, check, credit card, debit card).
• Tabulate data regarding bills and totals in cash registers or computers.
• Maintain records of transactions on computers.
• Stock shelves and monitor stock levels.

Skills

Cash handling

Customer service

Money counting

Multilingual

Tools

POS system

Job description

Concord Hospitality in Durham, NC, is seeking a friendly guest service associate to handle cashier duties, greet customers, and manage monetary transactions with accuracy. The role requires excellent people skills and flexibility to work varied hours and weekends.

Cash handling and basic computer knowledge are preferred, and multilingual abilities are welcome to assist a diverse customer base at a Concord-managed property.