Barista & Guest Experience Crew — Flexible Schedule

Caribou Coffee; Mound (MN); On-site; USD 15,000 - 25,000; Full time

Benefits offered by this job

Employee Discount & Free Shift Drink

Flexible schedule

Growth Opportunities

Tips

Job summary

Caribou Coffee in Minnesota is seeking a Team Member to deliver outstanding guest service, craft beverages from standard recipes, and support the team with a positive, energetic attitude. You’ll move flexibly across roles, handle orders, and uphold safety and cleanliness standards.

No prior experience required; the role emphasizes a learner's mindset, reliability, and a passion for coffee and community. Competitive hourly pay and benefits reflect Caribou's values.

Qualifications

• Minimum age 16 years.
• Flexible schedule including mornings, evenings, weekends and holidays.
• Excellent customer service mindset.
• Thrives in a fast-paced environment.
• Passion for coffee, hospitality and teamwork.

Responsibilities

• Delivers guest service that builds real connections, active listening, personal attention, and the small moments that make someone's day
• Hand-crafts beverages and prepares food to standard recipes, customizing to Guest preferences
• Confidently moves between barista, greeter, and any other role the shift calls for, ready to take on whatever task is needed in the moment
• Takes orders and manages the cash drawer accurately, following cash-handling, safety, and security standards
• Keeps the coffeehouse clean, organized, and well-stocked, meeting Caribou's operating standards for quality and safety
• Anticipates what's needed next for a Guest or a teammate and acts on it before being asked
• Makes recommendations to Guests grounded in real product knowledge, not just a script
• Knows the difference between a problem to solve on the spot and one that calls for a leader, and asks for support accordingly
• Takes direction from leaders and understands the team is balancing multiple priorities at once
• Shows up for every scheduled shift on time and ready to go, maintaining reliable, consistent attendance
• Brings the Core Values to life: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve with Love
• Brings exceptional and engaging energy to the shift, making fun happen with teammates, and for Guests
• Approaches the role with a learner's mindset, always looking to sharpen skills and improve
• Shows up as a dependable teammate, staying steady under pressure and asking for help when needed
• Takes ownership of the impact they have on the people around them

Skills

Customer service

Flexible schedule

Fast-paced environment

Coffee passion

Minimum age 16

Education

Minimum age 16

Job description

Caribou Coffee in Minnesota is seeking a Team Member to deliver outstanding guest service, craft beverages from standard recipes, and support the team with a positive, energetic attitude. You’ll move flexibly across roles, handle orders, and uphold safety and cleanliness standards.

No prior experience required; the role emphasizes a learner's mindset, reliability, and a passion for coffee and community. Competitive hourly pay and benefits reflect Caribou's values.