Barista & Guest-Experience Champion

Coffee & Bagel Brands; Wayzata (MN); On-site; USD 15,000 - 26,000; Full time

Benefits offered by this job

Employee Discount

Free Shift Drink

Flexible Schedule

Job summary

Caribou Coffee in Wayzata, Minnesota is hiring a Team Member to deliver exceptional guest service, craft beverages to spec, and contribute to a welcoming coffeehouse environment. No prior experience required, with a starting wage listed and benefits available in a fast-paced team setting.

Join a collaborative culture that emphasizes the Core Values: be yourself, take ownership, and serve with love, while developing skills in customer service and hospitality.

Qualifications

• Must be at least 16 years of age.
• Able to work a flexible schedule including mornings, evenings, weekends, holidays.
• Excellent customer service mindset.
• Able to thrive in a fast-paced environment.
• Passion for coffee, hospitality, and being part of a team.
• Preferred: Restaurant, retail, or guest service experience.

Responsibilities

• Delivers guest service that builds real connections, active listening, personal attention, and the small moments that make someone's day.
• Hand-crafts beverages and prepares food to standard recipes, customizing to Guest preferences.
• Confidently moves between barista, greeter, and any other role the shift calls for, ready to take on whatever task is needed in the moment.
• Takes orders and manages the cash drawer accurately, following cash-handling, safety, and security standards.
• Keeps the coffeehouse clean, organized, and well-stocked, meeting Caribou's operating standards for quality and safety.
• Anticipates what's needed next for a Guest or a teammate and acts on it before being asked.
• Makes recommendations to Guests grounded in real product knowledge, not just a script.
• Knows the difference between a problem to solve on the spot and one that calls for a leader, and asks for support accordingly.
• Takes direction from leaders and understands the team is balancing multiple priorities at once.
• Shows up for every scheduled shift on time and ready to go, maintaining reliable, consistent attendance.
• Brings the Core Values to life: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve with Love.
• Brings exceptional and engaging energy to the shift, making fun happen with teammates, and for Guests.
• Approaches the role with a learner's mindset, always looking to sharpen skills and improve.
• Shows up as a dependable teammate, staying steady under pressure and asking for help when needed.
• Takes ownership of the impact they have on the people around them.

Skills

Minimum 16 years old

Customer service mindset

Flexible schedule

Fast-paced environment

Hospitality passion

Team player

Experience in restaurant/retail/guest

Job description

Caribou Coffee in Wayzata, Minnesota is hiring a Team Member to deliver exceptional guest service, craft beverages to spec, and contribute to a welcoming coffeehouse environment. No prior experience required, with a starting wage listed and benefits available in a fast-paced team setting.

Join a collaborative culture that emphasizes the Core Values: be yourself, take ownership, and serve with love, while developing skills in customer service and hospitality.