Barista - Flexible Hours, Growth & Perks

Kroger; Houston (TX); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Healthcare coverage

Paid time off

Employee discounts

Tuition reimbursement

Counseling services

Career growth programs

Job summary

The Kroger Co. in Houston, TX is seeking a customer service associate to help create a welcoming store environment and assist customers with questions about products.

You will maintain knowledge of department offerings, suggest items, and support teamwork to reach store goals. Responsibilities include preparing beverages, handling transactions, offering samples, ensuring accurate portion sizes, and maintaining fresh product quality.

Qualifications

• Excellent customer service skills.

Responsibilities

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Collaborate with associates and promote teamwork to help achieve company/store goals.
• Prepare beverage selections to recipe and standards and to customer’s requests using proper equipment; tender transactions using company best practices.
• Offer product samples to help customers discover new items or products for which they inquire about; inform customers of coffee shop specials.
• Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink.
• Recommend coffee shop items to customers to ensure they get the products they want and need.
• Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines; prepare, package, label and inventory ingredients in merchandise.
• Check product quality to ensure freshness; review sell by dates and take appropriate action.
• Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer.

Skills

Excellent customer service

Job description

The Kroger Co. in Houston, TX is seeking a customer service associate to help create a welcoming store environment and assist customers with questions about products.

You will maintain knowledge of department offerings, suggest items, and support teamwork to reach store goals. Responsibilities include preparing beverages, handling transactions, offering samples, ensuring accurate portion sizes, and maintaining fresh product quality.