Barista & Customer Experience Specialist

Martin's Super Markets; Goshen (IN); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Total Rewards benefits package

Job summary

SpartanNash, located at 1401 College Avenue, Goshen, Indiana, seeks a friendly retail associate for the coffee shop. You will prepare beverages, stock items, and operate the register while delivering courteous customer service in a fast-paced environment.

Responsibilities include food prep, maintaining cleanliness, and following safety guidelines. Prior retail experience and strong communication are a plus, with a commitment to guest experience and store programs.

Qualifications

• High school diploma or GED (preferred).
• One year of retail or related experience preferred.
• Good verbal communication skills; ability to interact politely and effectively with customers.
• Good customer service and organizational skills; detail-oriented.
• Basic reading, writing and arithmetic skills are required.

Responsibilities

• Prepare coffee shop beverages according to set standards.
• Prepare food items according to procedures.
• Operate cash register and process payments including cash, checks, credit cards, gift certificates, coupons, etc.
• Stock items and rotate Coffee items and merchandise displays.
• Maintain a clean and well-stocked department; ensure safety and sanitation procedures are followed.
• Notify the department lead or manager if products and supplies need to be ordered.
• Communicate store programs and in-store specials and coupons to customers.
• Follow all PPE and Safety Guidelines; follow Food Safety and Cleaning Expectations.

Skills

Customer service

Verbal communication

Organizational skills

Attention to detail

Education

High school diploma or GED

Tools

Cash register

Coffee shop equipment

Job description

SpartanNash, located at 1401 College Avenue, Goshen, Indiana, seeks a friendly retail associate for the coffee shop. You will prepare beverages, stock items, and operate the register while delivering courteous customer service in a fast-paced environment.

Responsibilities include food prep, maintaining cleanliness, and following safety guidelines. Prior retail experience and strong communication are a plus, with a commitment to guest experience and store programs.