Barista & Customer Experience Lead

Family Fare, LLC; South Bend (IN); Hybrid; USD 24,000 - 30,000; Full time

Benefits offered by this job

Total Rewards package

Job summary

SpartanNash, located at 2081 South Bend Avenue, South Bend, Indiana, is looking for a friendly Coffee Shop Associate to operate the beverage station, serve customers, and handle transactions efficiently.

The role emphasizes quality customer service, safe food handling, and a clean, organized workspace in a fast-paced retail setting. Prior retail experience and reliable teamwork are valued assets.

Qualifications

• High school diploma or GED is preferred.
• One year of retail or related experience is preferred.
• Good verbal communication and customer service skills are required.

Responsibilities

• Prepare coffee shop beverages according to standards.
• Prepare food items according to procedures.
• Handle cash register and process payments accurately.
• Stock items and rotate coffee and merchandise displays.
• Maintain a clean, safe, and organized work area.
• Follow PPE, safety, and sanitation guidelines.
• Communicate store programs, specials and coupons to customers.
• Assist department leads with ordering and inventory as needed.
• Provide courteous, helpful customer service to all shoppers.
• Support other departments as needed.

Skills

Customer service

Communication

Organizational skills

Detail-oriented

Education

High school diploma or GED

Job description

SpartanNash, located at 2081 South Bend Avenue, South Bend, Indiana, is looking for a friendly Coffee Shop Associate to operate the beverage station, serve customers, and handle transactions efficiently.

The role emphasizes quality customer service, safe food handling, and a clean, organized workspace in a fast-paced retail setting. Prior retail experience and reliable teamwork are valued assets.