Barista - Craft Welcoming Coffee Moments

Kroger; Fairbanks (AK); Vor Ort; USD 24.000 - 36.000; Vollzeit

Zusammenfassung

Kroger in Fairbanks, AK is seeking a customer service-focused associate for the coffee shop area. You will greet customers, answer questions, prepare beverages to order, and handle transactions while maintaining product knowledge and quality.

Responsibilities include promoting teamwork with colleagues, ensuring accurate orders, and adhering to safety and sanitation standards. This role supports diverse customers, including minors and individuals with special needs, in a fast-paced environment.

Qualifikationen

• Excellent customer service skills required.

Aufgaben

• Create an environment where customers feel welcome and appreciated by answering questions about products and store services.
• Gain and maintain knowledge of products in the department and respond to questions with recommendations.
• Collaborate with colleagues to promote teamwork and achieve store goals.
• Prepare beverages to standards and customer requests, handling transactions per company policies.
• Suggest coffee shop items and inform customers of specials.
• Ensure order accuracy and proper portioning to prevent shrink.
• Operate coffee shop equipment and portion ingredients accordingly.
• Check product quality, date codes, and freshness; take necessary actions.
• Label, stock and inventory department merchandise.
• Report discrepancies in product ordering/shipping to management.
• Stay current with ads and promotions; adhere to food safety guidelines.
• Notify management of accidents or safety risks and resolve issues appropriately.
• Maintain calm, cooperative behavior in high-paced or stressful situations.
• Follow directions and seek help to resolve customer and business issues.
• Provide support to customers including minors, individuals with special needs, and older adults.

Kenntnisse

Excellent customer service skills

Jobbeschreibung

Kroger in Fairbanks, AK is seeking a customer service-focused associate for the coffee shop area. You will greet customers, answer questions, prepare beverages to order, and handle transactions while maintaining product knowledge and quality.

Responsibilities include promoting teamwork with colleagues, ensuring accurate orders, and adhering to safety and sanitation standards. This role supports diverse customers, including minors and individuals with special needs, in a fast-paced environment.