Barista - Craft Espresso & Warm Customer Service

Kroger; Carrollton (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger is seeking a customer service-focused role within the store in Carrollton, GA. You will help customers, answer product questions, and promote inclusivity while maintaining a clean and safe environment.

The position involves coffee shop duties, beverages preparation, and working with store teams to meet company standards. Responsibilities include greeting customers, recommending products, handling transactions, and ensuring proper inventory and freshness.

Qualifications

• Excellent customer service skills.
• Any previous comparable experience.

Responsibilities

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products.
• Gain knowledge of products sold within the department and respond to questions with recommendations.
• Collaborate with associates to promote teamwork and achieve store goals.
• Prepare beverages to recipe standards and fulfill customer requests using proper equipment.
• Offer product samples and inform customers of coffee shop specials.
• Ensure fresh products and correct portion sizes to prevent shrink.
• Recommend coffee shop items to customers to meet their needs.
• Utilize equipment in the coffee shop and manage inventory of ingredients.

Skills

Excellent customer service

Previous comparable experience

Job description

Kroger is seeking a customer service-focused role within the store in Carrollton, GA. You will help customers, answer product questions, and promote inclusivity while maintaining a clean and safe environment.

The position involves coffee shop duties, beverages preparation, and working with store teams to meet company standards. Responsibilities include greeting customers, recommending products, handling transactions, and ensuring proper inventory and freshness.