Barista — Craft Coffee & Unforgettable Customer Moments

Macy's, Inc.; Boston (MA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program withmental

401(k) match

Job summary

Macy’s is hiring a Barista to craft Starbucks beverages and provide caring hospitality and excellent customer service. Schedules include weekend shifts and vary by business needs.

Full-time and part-time options are available, with 30+ hours or 12–24 hours per week respectively. Join Macy’s in a dynamic environment offering health and wellness coverage, a 401(k) match, paid time off, holidays, and ongoing learning and development opportunities.

Qualifications

• 1-2 years related experience preferred.
• Ability to read and interpret instructional documents
• Ability to work a flexible schedule with retail hours, including weekends and holidays

Responsibilities

• Demonstrate current and working knowledge of drip coffee, cold beverages, espresso bar, and pastry stations.
• Follow company standards and maintain work area and equipment in accordance with Health Department standards
• Follow Starbucks Simple Service Steps and Magic Selling skills providing an exceptional customer experience
• Educate, sample, and serve customers craveable food and beverage products
• Open and/or close area following appropriate checklist and coordinate with Manager on Duty
• Maintain PAR stock levels and standards in product presentations
• Produce and present freshly prepared products following Starbucks recipes while meeting speed of service standards
• Follow Starbucks merchandising and signing standards
• Maintain personal hygiene and professional dress code per company/Starbucks/Health Department standards
• Perform other duties as needed
• Foster an environment of acceptance and respect with colleagues, customers, and communities

Skills

Customer service

Barista operations

Attention to detail

Tools

Cash register

Handheld devices

Job description

Macy’s is hiring a Barista to craft Starbucks beverages and provide caring hospitality and excellent customer service. Schedules include weekend shifts and vary by business needs.

Full-time and part-time options are available, with 30+ hours or 12–24 hours per week respectively. Join Macy’s in a dynamic environment offering health and wellness coverage, a 401(k) match, paid time off, holidays, and ongoing learning and development opportunities.