Barista - Craft Coffee & Customer Experience

Web Scribble; Louisville (KY); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Eight paid holidays

Career development

Job summary

Macy's is seeking a Barista to craft and serve Starbucks beverages with care and hospitality in a fast-paced retail setting. The role emphasizes product knowledge, quality service, and inviting customer experiences.

Full-time and part-time schedules are common, with weekend shifts and hours that support business needs. This position offers growth opportunities within a dynamic team environment.

Qualifications

• 1-2 years related experience preferred
• Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Responsibilities

• Demonstrate current and working knowledge of drip coffee, cold beverage, espresso bar, and pastry stations
• Follows company standards and maintains work area and equipment in accordance with Health Department standards
• Follows Starbucks Simple Service Steps and Magic Selling skills providing an exceptional customer experience
• Educate, sample, and serve customers craveable food and beverage products
• Follows station specific duties and responsibilities
• Opens and/or closes area following appropriate checklist, verifies completion with Manager on Duty prior to leaving the area
• Maintains PAR stock levels and standards in product presentations
• Produce and present freshly prepared products following Starbucks recipes while meeting speed of service standards
• Follows Starbucks merchandising and signing standards
• Maintain personal hygiene and professional dress code to comply with company, Starbucks, and Health Department standards
• Perform other duties as needed
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Skills

Drip coffee knowledge

Espresso bar knowledge

Pastry station familiarity

Magic Selling

Starbucks standards

Job description

Macy's is seeking a Barista to craft and serve Starbucks beverages with care and hospitality in a fast-paced retail setting. The role emphasizes product knowledge, quality service, and inviting customer experiences.

Full-time and part-time schedules are common, with weekend shifts and hours that support business needs. This position offers growth opportunities within a dynamic team environment.