Barista - Craft Coffee, Fast Service, Great Perks

Macy's; Troy (MI); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is hiring a Barista to craft Starbucks beverages, provide caring hospitality, and deliver exceptional customer service. Full-time roles typically require 30+ hours weekly, with weekend shifts as part of the schedule.

The position emphasizes knowledge of coffee beverages, health standards, and teamwork within Macy's environment, with opportunities for benefits and career growth.

Qualifications

• 1-2 years related experience preferred.
• Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Responsibilities

• Demonstrate knowledge of drip coffee, espresso bar, and pastry stations.
• Follow company standards and maintain work area and equipment.
• Provide exceptional customer service using Starbucks Simple Service Steps and Magic Selling skills.
• Educate, sample, and serve customers craveable food and beverage products.
• Adhere to station-specific duties and responsibilities.
• Open and/or close area with checklist and manager sign-off.

Skills

Customer service

Hospitality

Food & beverage knowledge

Tools

Cash register

Job description

Macy's is hiring a Barista to craft Starbucks beverages, provide caring hospitality, and deliver exceptional customer service. Full-time roles typically require 30+ hours weekly, with weekend shifts as part of the schedule.

The position emphasizes knowledge of coffee beverages, health standards, and teamwork within Macy's environment, with opportunities for benefits and career growth.