Barista: Craft Coffee & Customer Service

The GIANT Company; Philadelphia (Philadelphia County); On-site; USD 28,000 - 36,000; Full time

Job summary

The GIANT Company is seeking a Store Associate for a Philadelphia-area location. You will welcome customers, suggest products, demonstrate items, and help ensure fresh, high-quality offerings.

In addition to customer service, you will support store profitability through accurate cash handling, stocking, and maintaining standards. Prior barista experience and a food-handling certificate are a plus. Join us to grow with a community-focused team.

Qualifications

• Preferable supervisory and/or barista experience.
• Must be authorized to work in the U.S.
• Must have valid identification.
• Must meet the company performance standards for the job including but not limited to regular attendance.
• Special skills: customer focused, strong interpersonal skills, and food handling certificate preferred.

Responsibilities

• Provide exceptional customer service: Welcome and connect with each customer; Effectively recommend products and accommodate purchases to enhance the customer experience; Provide product demonstrations and sampling.
• Produce high quality products in accordance with company standards: Only serve items that meet visual and product quality standards; Demonstrate knowledge and practice of safe food handling; Follow merchandising, stock, rotation, and storage standards; Present oneself in a clean professional manner during every shift.
• Contribute to Store Profitability: Follow proper cash handling procedures and register policies; Follow inventory and stock guidelines.
• Assume responsibility to learn and demonstrate knowledge as a barista: Responsible for self-initiated learning beyond the standard training program; Learn and demonstrate all standards of product and conduct established by The GIANT Company and Starbucks.

Skills

Customer service

Barista experience

Food handling

Job description

The GIANT Company is seeking a Store Associate for a Philadelphia-area location. You will welcome customers, suggest products, demonstrate items, and help ensure fresh, high-quality offerings.

In addition to customer service, you will support store profitability through accurate cash handling, stocking, and maintaining standards. Prior barista experience and a food-handling certificate are a plus. Join us to grow with a community-focused team.