Barista: Craft Coffee & Create Exceptional Guest Experience

Kroger; Bellevue (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger in United States, Alabama is seeking a Coffee Shop Associate to provide exceptional customer service, assist customers with product questions, prepare beverages to standard recipes, and process transactions.

You will work with teammates to maintain a clean, safe store environment, stock and label merchandise, follow safety procedures, and contribute to community-friendly service while upholding Kroger's values of integrity and respect.

Qualifications

• Excellent customer service skills.

Responsibilities

• Answer questions about products and help customers feel welcome.
• Gain knowledge of department products to respond with recommendations.
• Collaborate with associates to reach store goals.
• Prepare beverages to recipe standards and handle transactions.
• Offer product samples and inform customers of coffee shop specials.
• Ensure fresh products and correct portion sizes to prevent shrink.
• Use equipment like refrigerators, slicers, ovens, and espresso machines.
• Label, stock and inventory department merchandise and report discrepancies.
• Follow safety programs and report hazards.
• Maintain composure in a fast-paced environment and handle conflicts professionally.

Skills

Excellent customer service

Teamwork

Communication

Conflict resolution

Integrity

Tools

Espresso machine

Job description

Kroger in United States, Alabama is seeking a Coffee Shop Associate to provide exceptional customer service, assist customers with product questions, prepare beverages to standard recipes, and process transactions.

You will work with teammates to maintain a clean, safe store environment, stock and label merchandise, follow safety procedures, and contribute to community-friendly service while upholding Kroger's values of integrity and respect.