Barista: Craft Beverages & Exceptional Service

Hard Rock Casino Cincinnati; Cincinnati (OH); Sur place; USD 17 000 - 25 000; Plein temps

Résumé du poste

Hard Rock Casino Cincinnati is seeking a beverage professional to assist in the preparation and presentation of beverages under supervision, including tasting, product specification, and sanitation.

The role emphasizes customer demonstrations and samples, explaining menu items, and maintaining health-code compliant production and storage areas while delivering friendly guest service and a positive work environment.

Qualifications

• Minimum six (6) months of related experience required.
• Able to work a varied work schedule to include nights, weekends, and holidays.
• Must be computer literate.
• Ability to read and understand all policies and procedures.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
• Must be able to complete standard forms and reports.
• Have excellent written and verbal communication skills.
• Be flexible and adaptable to change.
• Be team-oriented and enjoy working with and assisting people.
• Able to exercise judgment on an independent basis.
• Be articulate and possess a professional appearance and demeanor.

Responsabilités

• Offers customer demonstrations and samples using brewing equipment
• Promotes positive customer relations; effectively explains menu items, handles guest complaints
• Prepare and serve beverages in accordance with established standards set by restaurant management
• Ensures that production and storage areas are maintained in accordance with city and state health department codes
• Promotes positive public/employee relations at all times
• Maintains a clean, safe, hazard-free work environment within area of responsibility.
• Other duties as assigned.

Connaissances

Customer service

English proficiency

Team player

Flexibility

Attention to detail

Computer literacy

Description du poste

Hard Rock Casino Cincinnati is seeking a beverage professional to assist in the preparation and presentation of beverages under supervision, including tasting, product specification, and sanitation.

The role emphasizes customer demonstrations and samples, explaining menu items, and maintaining health-code compliant production and storage areas while delivering friendly guest service and a positive work environment.