Barista & Coffee Service Specialist

The Kroger Co.; Marietta (GA); On-site; USD 26,000 - 36,000; Full time

Job summary

The Kroger Co. in Marietta, GA is seeking a friendly food-and-beverage team member to deliver exceptional customer service in a fast-paced store environment. You will assist customers, prepare beverages, stock products, and support store goals while upholding Kroger values.

Responsibilities include greeting customers, answering questions about products, preparing beverages using espresso machines, and collaborating with teammates to ensure accuracy and quality in every transaction.

Qualifications

• Excellent customer service skills required.
• Ability to engage with customers and respond to questions about products.

Responsibilities

• Greet customers and create welcoming environment within the department and store.
• Gain knowledge of products and respond to questions with recommendations.
• Collaborate with associates to achieve store goals.
• Prepare beverages to recipe standards and process transactions.</li>
• Offer product samples and inform customers about specials.
• Ensure fresh products and correct portion sizes to minimize shrink.
• Recommend coffee shop items to meet customer needs.
• Operate coffee shop equipment and manage inventory of ingredients.
• Check product quality and review sell-by dates.
• Follow safety procedures and report hazards to management.
• Maintain cleanliness and proper stocking of department merchandise.
• Report order/shipping discrepancies to the department manager.
• Stay current with ads and promotions.

Skills

Customer service

Teamwork

Communication

Job description

The Kroger Co. in Marietta, GA is seeking a friendly food-and-beverage team member to deliver exceptional customer service in a fast-paced store environment. You will assist customers, prepare beverages, stock products, and support store goals while upholding Kroger values.

Responsibilities include greeting customers, answering questions about products, preparing beverages using espresso machines, and collaborating with teammates to ensure accuracy and quality in every transaction.