Barista & Coffee Experience Champion

Kroger; Littleton (AL); On-site; USD 24,000 - 32,000; Full time

Job summary

Kroger is hiring for a position in its coffee shop department in the United States. The role focuses on providing exceptional customer service, answering product questions, and maintaining a welcoming environment.

You will work with store teams to promote teamwork and ensure accurate pricing and inventory control, while preparing beverages to standard recipes and handling customer transactions. The ideal candidate has excellent customer service skills, the ability to work in a fast-paced

Qualifications

• Excellent customer service skills.
• Ability to work cooperatively in a high paced environment.
• Ability to manage conflict in a cooperative manner.

Responsibilities

• Create an environment that makes customers feel welcome and appreciated by answering questions about products.
• Gain knowledge of products and respond to questions with informed suggestions.
• Collaborate with associates to promote teamwork and store goals.
• Prepare beverage selections to recipe standards and handle transactions using company practices.
• Offer product samples and inform customers of coffee shop specials.
• Provide customers with fresh, correctly portioned products to prevent shrink.
• Recommend coffee shop items to meet customer needs.
• Operate coffee shop equipment safely and efficiently including espresso machines, blenders, and scales.

Skills

Customer service

Teamwork

Communication

Job description

Kroger is hiring for a position in its coffee shop department in the United States. The role focuses on providing exceptional customer service, answering product questions, and maintaining a welcoming environment.

You will work with store teams to promote teamwork and ensure accurate pricing and inventory control, while preparing beverages to standard recipes and handling customer transactions. The ideal candidate has excellent customer service skills, the ability to work in a fast-paced