Barista & Cashier — Guest Experience Pro

Concord Hospitality Enterprises; Durham (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health plans

Life insurance

Disability options

401K

Tuition assistance

Room discounts

Training & development

Career advancement

Job summary

Concord Hospitality Enterprises seeks friendly staff to support guests in the Durham area. The role focuses on personalized service, friendly reception, and accurate cash handling in a lively setting.

Responsibilities include greeting customers, resolving complaints, processing payments, stocking shelves, and keeping workspaces neat. The position offers tips, comprehensive benefits, and opportunities for advancement.

Qualifications

• Must be personable and able to meet the public.
• Be proactive in counting money before a shift begins to prevent miscalculations.
• Must have the ability to read and write.
• Must have basic computer awareness.
• Must have excellent interpersonal and people skills.
• Must deal with customers politely.
• Must be dressed neatly.
• Being aware of more than one language is preferred.
• Integrity, honesty and accountability in all dealings.
• Must be ready to work varied hours and weekends.

Responsibilities

• Providing personalized service to all guests.
• Wiping up spills and maintaining cleanliness of appliances and counters.
• Removing trash and stocking shelves.
• Greet and welcome customers.
• Resolve complaints and escalate to manager when needed.
• Tabulate data regarding bills and record in computers.
• Inform customers about modes of payment (cash, check, card).
• Must be apt in handling money and currencies.
• Must have basic computer awareness.
• Maintain records of transactions on computers.

Skills

Cashier experience

Computer knowledge

Interpersonal skills

Multilingual

Money handling

Tools

POS systems

Job description

Concord Hospitality Enterprises seeks friendly staff to support guests in the Durham area. The role focuses on personalized service, friendly reception, and accurate cash handling in a lively setting.

Responsibilities include greeting customers, resolving complaints, processing payments, stocking shelves, and keeping workspaces neat. The position offers tips, comprehensive benefits, and opportunities for advancement.