Barista / Cashier

Hilton BNA Nashville Airport Terminal; Nashville (TN); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Hotel discounts

PTO and Vacation

Professional development

Résumé du poste

Hilton BNA Nashville Airport Terminal is seeking team members to deliver outstanding hospitality and high‑quality beverages and food to guests at the airport location.

The role requires maintaining a clean workspace, operating Micros POS, and following health and safety guidelines while providing friendly service and coaching new staff.

Located at Nashville’s travel hub, the team emphasizes culture, development and perks such as hotel discounts, PTO, and a dynamic work environment.

Qualifications

• High School diploma or equivalent preferred.
• Previous food and beverage experience required or equivalent training.
• Knowledge of POS system.

Responsabilités

• Acts with integrity and promotes Hilton's culture, values and mission.
• Maintains calm demeanor during high volume periods to keep operations on standard.
• Assists with staff training and coaching as needed.
• Delivers outstanding customer service and connects with guests.
• Operates Micros POS system efficiently.

Connaissances

Customer service

POS operation

Communication

Team training

Formation

High School diploma or equivalent

Outils

Micros POS system

Description du poste

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

• Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the team.
• Anticipates customer and store needs by constantly evaluating inventory, environment and customers for cues. Communicates information to manager so that the team can respond as necessary
• Assists with new staff training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
• Delivers outstanding customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
• Operate Micros POS system efficiently.
• Maintains a clean and organized workspace so that associates can locate resources and product as needed.
• Provides quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
• Recognizes and reinforces individual and team accomplishments by using existing organizational methods.
• Maintains regular and punctual attendance.

Job Requirements:

• High School diploma or equivalent preferred.
• Previous food and beverage experience required or equivalent training.
• Knowledge of POS system.

Physical Requirements:

While performing the essential functions of this position (and other duties as assigned), an employee may be required to sit, stand, walk, bend, reach, and use hands and fingers to handle or operate objects, tools, and equipment. The position may also require lifting or moving items weighing up to 20 pounds, communicating verbally, and utilizing close vision for computer-related tasks.

Benefits:

Hotel and Travel Discounts

Dynamic Team and Excellent Culture

Professional and Personal Development with a growing company

Medical (w/HSA), Dental, Vision, Life & AD/D, LTD, STD, Voluntary Life and Supplemental Insurance

401K with Company Match

PTO and Vacation

Tuition Reimbursement

Daily Pay

Engagement Incentives

Other Travel and Entertainment Perks

Why Hilton BNA Nashville?

Located at Nashville’s bustling airport terminal, you’re at the nexus of excitement, meeting guests from all corners of the globe and serving those who seek the unique charm only Nashville can offer. From legendary music venues to iconic eateries and cultural landmarks, your workplace is the gateway to what makes Nashville tick. Plus, working with us means being part of a team that values innovation and is passionate about hospitality, offering you a career that’s as rewarding as it is exciting.

Source: Hospitality Online