Barista & Café Attendant

Bally's; Marquette (IA); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Tuition Reimbursement

401k with company match

Health packages (free option for full‑

Paid Time Off

Top industry pay

Job summary

Bally's Casino Queen Marquette in Marquette, IA is seeking a Café Team Member to prepare coffee, espresso beverages, teas, and light foods while delivering friendly guest service.

You will handle cash, maintain a clean café, stock supplies, and follow health and safety standards. Training provided; previous experience is welcome but not required.

Qualifications

• Excellent customer service and interpersonal skills.
• Strong communication skills with guests and team members.
• Ability to work in a fast-paced environment with attention to detail.
• Ability to prepare beverages and food items according to recipes and quality standards.
• Basic math and cash handling skills.
• Operate POS system and café equipment after training.
• Dependable and punctual; works independently as well as part of a team.
• Positive attitude; adaptable to changing business needs.
• Multitask and prioritize duties while delivering guest service.

Responsibilities

• Prepare and serve coffee, espresso beverages, teas, smoothies, and other specialty drinks according to company recipes and quality standards.
• Prepare sandwiches, pastries, and other café food items while following food safety and sanitation guidelines.
• Provide friendly, professional, and efficient customer service by greeting guests, answering questions, and making product recommendations.
• Accurately process cash, credit card, and other electronic payment transactions through the POS system.
• Maintain a clean, organized, and sanitary café, dining, and food preparation areas throughout each shift.
• Stock and replenish coffee, food, paper products, and other café supplies as needed.
• Monitor product freshness and rotate inventory using FIFO practices.
• Follow all health, safety, and sanitation regulations, including proper food handling procedures.
• Operate café equipment, including espresso machines, coffee brewers, blenders, ovens, and POS systems, in a safe and efficient manner.
• Assist with opening and closing duties, including setup, cleaning, cash handling, and equipment maintenance.
• Work collaboratively with team members and other departments to ensure efficient operations and a positive guest experience.
• Resolve guest concerns professionally and elevate issues to a supervisor when appropriate.
• Maintain knowledge of menu offerings, promotions, and seasonal products to effectively assist guests.
• Comply with all company policies, procedures, and applicable gaming, health, and safety regulations.
• Perform other duties as assigned to support the successful operation of the café.

Skills

Customer Service

Communication

Multitasking

Cash handling

Attention to detail

Education

High School or better

Tools

POS system

Espresso machines

Coffee brewers

Job description

Casino Queen Marquette 100 Antimonopoly St Marquette, IA 52158, USA

Casino Queen Marquette 100 Antimonopoly St Marquette, IA 52158, USA

• Prepare and serve coffee, espresso beverages, teas, smoothies, and other specialty drinks according to company recipes and quality standards.
• Prepare sandwiches, pastries, and other café food items while following food safety and sanitation guidelines.
• Provide friendly, professional, and efficient customer service by greeting guests, answering questions, and making product recommendations.
• Accurately process cash, credit card, and other electronic payment transactions through the point-of-sale (POS) system.
• Maintain a clean, organized, and sanitary café, dining, and food preparation areas throughout each shift.
• Stock and replenish coffee, food, paper products, and other café supplies as needed.
• Monitor product freshness and rotate inventory using First-In, First-Out (FIFO) practices.
• Follow all health, safety, and sanitation regulations, including proper food handling procedures.
• Operate café equipment, including espresso machines, coffee brewers, blenders, ovens, and POS systems, in a safe and efficient manner.
• Assist with opening and closing duties, including setup, cleaning, cash handling, and equipment maintenance.
• Work collaboratively with team members and other departments to ensure efficient operations and a positive guest experience.
• Resolve guest concerns professionally and elevate issues to a supervisor when appropriate.
• Maintain knowledge of menu offerings, promotions, and seasonal products to effectively assist guests.
• Comply with all company policies, procedures, and applicable gaming, health, and safety regulations.
• Perform other duties as assigned to support the successful operation of the café.

Qualifications:

• Excellent customer service and interpersonal skills.
• Strong communication skills with the ability to interact professionally with guests and team members.
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
• Ability to prepare beverages and food items according to recipes and quality standards.
• Basic math and cash handling skills.
• Ability to operate a point-of-sale (POS) system and café equipment after training.
• Dependable, punctual, and able to work independently as well as part of a team.
• Positive attitude with a willingness to learn and adapt to changing business needs.
• Ability to multitask and prioritize duties while delivering exceptional guest service.

What’s in it for you:

• Top industry pay
• Tuition Reimbursement
• 401k with company match
• Comprehensive health packages, including a free option for Full-time Team Members
• Paid Time Off

Target Compensation Range:

• $ 14.50 per hour

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Skills

Required

Customer Service

Advanced

Behaviors

:

Motivations

:

Education

Required

High School or better.

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.