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This position will oversee assigned cafe functions including but not limited to: payment handling, product preparation and service, and general cleanliness. In addition, this position will ensure that safety, sanitation, customer service, and positive customer experiences are maintained at all times.
Minimum Qualifications
- Education, Certification, and/or Licensure: Valid Food Service Worker Permit (FSWP) from the local health department prior to starting OR obtain a Temporary FSWP no later than the first worked day and a permanent FSWP within 1 week of start date or next available class. (ServSafe meets this requirement) (not required when working in Berkeley County, WV)
Preferred Qualifications
- Education, Certification, and/or Licensure: High school diploma or GED is preferred, or a combination of education and experience from which comparable knowledge and abilities can be acquired.
- Experience: Six months previous food services preferred, such as barista experience.
Core Duties and Responsibilities
The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.
- Prepare and serve hot and cold beverages utilizing blenders, coffee makers, grinders, and espresso machines.
- Ensure all activities meet sanitation, safety, and quality control guidelines set forth by departmental policies and the West Virginia Department of Health.
- Take inventory, place orders, retrieve orders, and put orders away.
- Run cash register, verify amounts, and balance out the bank at the end of shift.
- Clean and sanitize work areas, utensils, equipment, and service areas.
- Check temperatures of freezers, refrigerators, and hot holding equipment.
- Describe and promote items to customers in a positive, service-driven way.
- Serve and prepare hot and cold items.
- Routinely clean, straighten, and restock all food items and supplies.
- Sweep and mop floors, retrieve trash, and take out to dumpster.
- Label and date food items as appropriate.
- Create signage daily as directed.
- Lock down café at the end of meal service and return cash bag as directed.
Physical Requirements
Employees must be able to:
- Lift up to 50 lbs., push and pull up to 150 lbs.
- Walk significantly throughout several buildings.
Working Environment
Employees may encounter:
- A noisy, somewhat chaotic environment (dealing with customers while filling and delivering orders).
- Transportation of food service products.
- Outside extreme environments (summer heat, winter cold).
- Ability to understand written and oral communication.
- Potential working in isolated environments.