Barista & Beverage Specialist — Craft Coffee, Delight Guests

Kroger Co.; Macon (GA); Sur place; USD 24 000 - 32 000; Plein temps

Résumé du poste

The Kroger Co. is hiring for a team member to provide exceptional customer service in a fast-paced grocery environment. You will help customers, respond to questions, and promote teamwork to achieve store goals.

Responsibilities include handling beverage preparation where applicable, stocking, inventory, and adhering to safety and quality standards. Prior experience in customer service is preferred, with a focus on honesty and integrity.

Qualifications

• Excellent customer service skills.

Responsabilités

• Create an environment where customers feel welcome and valued by answering questions about products in the department and store.
• Gain and maintain knowledge of products and respond to questions with recommendations.
• Collaborate with associates and promote teamwork to help achieve store goals.
• Prepare beverages to recipe and standards and process transactions per company practices.
• Offer product samples and inform customers of coffee shop specials.
• Provide fresh products and correct portions to prevent shrink.
• Recommend coffee shop items to meet customer needs.
• Use kitchen equipment and inventory ingredients per guidelines; label and stock merchandise.
• Check product quality, review sell-by dates, and take corrective actions.
• Operate espresso machines, blenders, scales, steamers, and other equipment properly.
• Label, stock, and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Stay current with ads and promotional materials.
• Follow safety procedures and report unsafe conditions to management.

Connaissances

Customer service

Teamwork

Safety awareness

Description du poste

The Kroger Co. is hiring for a team member to provide exceptional customer service in a fast-paced grocery environment. You will help customers, respond to questions, and promote teamwork to achieve store goals.

Responsibilities include handling beverage preparation where applicable, stocking, inventory, and adhering to safety and quality standards. Prior experience in customer service is preferred, with a focus on honesty and integrity.