Barista: Craft Beverages & Customer Experience

Kroger Co.; Miami (AZ); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

Kroger Co. is hiring for a coffee shop associate to provide exceptional service in a fast-paced store environment. You will answer questions, suggest products, prepare beverages, and handle transactions using proper equipment and recipes.

You will maintain product freshness, stock shelves, follow safety procedures, assist with samples and promotions, and collaborate with teammates to meet store goals while treating customers with respect and fairness.

Formación

• Excellent customer service skills.
• Experience in similar role preferred.

Responsabilidades

• Create an environment where customers feel welcome, important and appreciated.
• Know products in the department and respond to questions with helpful recommendations.
• Collaborate with associates to achieve store goals.
• Prepare beverages to recipe standards and process transactions with care.
• Offer product samples and inform customers of coffee shop specials.
• Provide fresh products in correct portions and maintain quality/date accuracy.
• Recommend coffee shop items to meet customer needs.
• Use equipment properly and stock inventory as required.
• Check product quality and dates to prevent shrink.
• Report discrepancies to the department manager and keep area organized.

Conocimientos

Excellent customer service skills

Descripción del empleo

Kroger Co. is hiring for a coffee shop associate to provide exceptional service in a fast-paced store environment. You will answer questions, suggest products, prepare beverages, and handle transactions using proper equipment and recipes.

You will maintain product freshness, stock shelves, follow safety procedures, assist with samples and promotions, and collaborate with teammates to meet store goals while treating customers with respect and fairness.