Server Assistant - Hilton Cleveland Downtown

Hilton Global in; Cleveland (OH); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a leading hospitality team as a Server Assistant at Hilton Cleveland Downtown! This role involves setting up dining areas, assisting servers, and ensuring exceptional guest service. Enjoy a supportive environment with opportunities for career advancement and a range of benefits.

Benefits

Go Hilton travel program

Access to pay through DailyPay

Employee stock purchase program

Maternity and parental leave

Debt-Free Education options

Flexible shifts

Comprehensive health insurance

Mental health resources

Paid Time Off (PTO)

401K plan with company match

Qualifications

• Solid knowledge of food and beverage service.
• Previous experience in a time-sensitive atmosphere.

Responsibilities

• Setting and preparing tables for dining.
• Assisting food servers with table service.
• Responding to guest inquiries and requests.

Skills

Detail-oriented

Customer Focus

Adaptability

Job description

Server Assistant - Hilton Cleveland Downtown (Finance)

The Hilton Cleveland Downtown is looking for a Server Assistant to join our team!

Check us out: Hilton Cleveland

We are seeking an energetic individual who is career-driven, with a positive approach to hospitality.

As the ideal candidate, you will:

• Have a solid knowledge of food and beverage service
• Have a detail-oriented approach to your work
• Have previous experience working in a time-sensitive atmosphere

Growing and developing our team into future leaders of the hospitality industry is ingrained in our culture. We are excited to provide you with the experience and knowledge to advance your career!

What will I be doing?

As a Server Assistant, you will be responsible for setting and clearing dining tables, stocking service stations, and assisting in delivering outstanding guest service and ensuring financial profitability. Your tasks will include:

• Setting and preparing tables for dining, including folding napkins, cleaning and placing tableware, serving water, etc.
• Ensuring tableware is in good condition and reporting any defects for repair
• Stocking, maintaining, and cleaning designated food stations
• Assisting food servers with table service, including serving beverages and breads
• Retrieving and transporting dirty tableware to the dishwashing area
• Responding to guest inquiries and requests promptly and courteously

What are the benefits of working for Hilton?

Hilton supports the mental and physical wellbeing of Team Members through innovative programs and benefits such as:

• Go Hilton travel program: 100 nights of discounted travel
• Access to your pay when you need it through DailyPay
• Hilton Shares: Employee stock purchase program at a 15% discount
• Maternity and parental leave, including 12 weeks paid leave for birthing parents and four weeks for eligible Team Members
• Debt-Free Education options through Guild Education
• Flexible shifts and days off
• Comprehensive health insurance, including Telemedicine and at-home care via AmazonCare
• Mental health resources and free counseling
• Paid Time Off (PTO)
• 401K plan with company match

Note: Benefits may vary depending on property-specific terms and conditions.

What are we looking for?

Since 1919, Hilton has been a leader in hospitality, driven by our Team Members who embody our Vision, Mission, and Values, including:

• Hospitality – delivering exceptional guest experiences
• Integrity – doing the right thing always
• Leadership – leading in our industry and communities
• Teamwork – collaborating effectively
• Ownership – taking responsibility for actions and decisions
• Now – operating with urgency and discipline

We also value attributes such as:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What is it like to work for Hilton?

Hilton is a global leader in hospitality, offering a range of accommodations from luxury hotels to mid-priced options. Our mission is to create remarkable experiences worldwide, with our Team Members at the heart of our success.