Room Service Server Assistant - Hilton Cleveland Downtown

Hilton Global in; Cleveland (OH); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading company in hospitality seeks a Room Service Server Assistant for their Cleveland location. The role involves serving guests and assisting the F&B team. Ideal candidates should possess strong customer service skills and be detail-oriented. Join Hilton to advance your career in a supportive environment with numerous benefits.

Benefits

Go Hilton travel program: 100 discounted nights

Access to pay through DailyPay

Hilton Shares: Employee stock purchase at 15% discount

Maternity and parental leave

Debt-Free Education benefits

Flexible shifts and days off

Comprehensive health insurance, including Telemedicine

Mental health resources

Paid Time Off (PTO)

Retirement plans with company match

Qualifications

• Experience in a fast-paced environment.

Responsibilities

• Set up trays and tables for incoming orders.
• Deliver food and beverages to guest rooms.
• Serve meals and respond to guest requests.

Skills

Customer Service

Detail-oriented

Adaptability

Job description

Room Service Server Assistant - Hilton Cleveland Downtown (Finance)

The Hilton Cleveland Downtown is seeking a Room Service Server Assistant to join our team! Check us out: Hilton Cleveland.

We are looking for an energetic, career-driven individual with a positive approach to hospitality. This dual role involves servicing our Room Service guests and assisting the F&B team as a Server Assistant.

Ideal candidates will:

1. Possess strong customer service skills
2. Be detail-oriented
3. Have experience in a fast-paced environment

Our culture emphasizes growth and development into future leaders of hospitality. We are excited to help you advance your career!

Responsibilities:

• Set up trays and tables for incoming orders
• Retrieve checks, set tables, and deliver food and beverages to guest rooms and meeting rooms
• Serve meals, respond to guest requests promptly, and collect trays
• Present checks and process payments
• Answer room service calls and perform order-taking duties as needed
• Serve alcoholic and non-alcoholic beverages per regulations

Benefits of Working at Hilton:

• Go Hilton travel program: 100 discounted nights
• Access to pay through DailyPay
• Hilton Shares: Employee stock purchase at 15% discount
• Maternity and parental leave
• Debt-Free Education benefits
• Flexible shifts and days off
• Comprehensive health insurance, including Telemedicine
• Mental health resources
• Paid Time Off (PTO)
• Retirement plans with company match

What We Look For:

Hilton values:

• Hospitality
• Integrity
• Leadership
• Teamwork
• Ownership
• Sense of urgency and discipline

Additionally, key attributes include quality, productivity, dependability, customer focus, and adaptability.

Working at Hilton:

Hilton is a global leader in hospitality, offering a range of accommodations worldwide. Our mission is to create remarkable experiences and fill the earth with hospitality's warmth, with our team members at the core of this vision.