Barista 1

Avolta; Milwaukee (WI); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Generous paid time off (vacation, flex

Holiday pay

Meal and Transportation Benefits

401(k) retirement plan with company a

Employee assistance program

Training and exciting career growth op

Referral program – refer a friend and

Job summary

The Barista at HMSHost Corporation serving at Milwaukee Airport is responsible for fulfilling orders, handling sales transactions, and maintaining cleanliness of the customer area while delivering friendly service.

You will prepare drinks to brand standards, upsell when appropriate, operate the cash register, and follow safety procedures. This non-exempt role reports to the Store Manager and offers benefits including insurance, PTO, meal and transportation perks and a 401(k) with company match.

Qualifications

• Ability to interact with customers in a friendly and enthusiastic manner.
• Ability to stand for long periods and perform multiple tasks.
• Basic reading/comprehension of instructions and policies.
• Ability to learn Starbucks/HMSHost products and procedures.
• Cash handling and customer service experience preferred.

Responsibilities

• Greet customers, take orders, and upsell where appropriate.
• Prepare drink orders to brand standards.
• Operate cash register and process payments accurately.
• Educate customers about coffee beans and preparation methods.
• Keep customer area clean and stocked.
• Follow safety and security policies to ensure a safe environment.
• Maintain a calm demeanor during busy periods to support team.

Skills

Customer service

Cash handling

Upselling

Communication

Tools

Cash register

Point of sale

Job description

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With a career at HMSHost, you really benefit! We Offer

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Holiday pay
• Meal and Transportation Benefits
• *401(k) retirement plan with company match
• Employee assistance program
• Training and exciting career growth opportunities
• Referral program – refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Airport Location:Milwaukee Airport F&B Advertised Compensation:$15.50to $18.23

Summary

The Barista is responsible for fulfilling orders and completing sales transactions within a Starbucks establishment and performing other support functions which may include cleaning the food preparation, customer seating or stock areas and maintaining inventory; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager.

Essential Functions

• Greets customers and takes food order; provides information about products and looks for opportunity to “up-sell” products
• Prepares all drink orders to Starbucks and HMSHost standards
• Operates a cash register and receives payment from customers in cash or credit card, accurately counts and provides change to customers as required, and follows all HMSHost customer service and cash handling policies and procedures
• Educates and informs customers about the differences among coffee beans, coffee preparation and home brewing methods
• Cleans and stocks customer area
• Follows HMSHost and Starbucks operational policies and procedures, including those for safety and security, to ensure the safety of all partners during each shift
• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team

Minimum Qualifications, Knowledge, Skills, and Work Environment

• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
• Requires the ability to bend, twist, and stand to perform normal job functions
• Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
• Requires the ability to learn and maintain knowledge of Starbuck’s products and procedures
• Some cash handling and customer service experience preferred

Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V)Drug Free Workplace (DFW)

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws andregulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members withoutregard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as "protected characteristics").