Barista

Hugo's Family Marketplace; West View Court (MN); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k

Paid time off

Holiday pay

Employee discount

Time & half holiday pay

Job summary

Hugo's Family Marketplace is seeking a Barista to deliver exceptional service and craft beverages to Caribou standards. You will greet customers, take orders, and prepare drinks and foods with attention to quality and safety.

The role emphasizes teamwork, accurate cash handling, and maintaining a clean, welcoming coffee station in a fast-paced environment. Training is provided for on-the-job responsibilities.

Qualifications

• High school diploma or GED required; on-the-job training provided.
• Experience with POS/cash handling is preferred.
• Restaurant, cafe, or retail experience helpful but not required.

Responsibilities

• Greet customers warmly and assist them efficiently.
• Take orders accurately and promptly.
• Prepare and serve beverages to Caribou standards.
• Prepare pastries and sandwiches per recipes and presentation.
• Operate the POS system and handle cash/card transactions securely.
• Keep coffee station and seating area clean and organized.
• Conduct inventory checks and assist stock management.
• Follow food safety and health regulations at all times.
• Share product knowledge and recommend offerings.
• Collaborate with team to ensure smooth operations.

Skills

Customer service

Communication

Recipe follow-through

Attention to detail

Teamwork

Multitasking

Time management

Cash handling

Education

High school diploma or GED

Hospitality coursework (optional)

Tools

POS systems

Job description

Job Purpose

As a Barista at Hugo's Family Marketplace (& Caribou), you will be the face of our coffee service, providing exceptional customer experiences while preparing and serving high-quality beverages and food items. Your role is pivotal in ensuring customer satisfaction through efficient service, product knowledge, and adherence to health and safety standards.

Key Responsibilities

• Greet customers warmly and assist them in a friendly and efficient manner.
• Take customer orders accurately and efficiently, ensuring a positive interaction.
• Prepare and serve beverages according to Caribou standards, ensuring consistency and quality.
• Prepare food items, including pastries and sandwiches, adhering to company recipes and presentation standards.
• Operate the point-of-sale system/register with accuracy, handling cash and card transactions securely.
• Maintain cleanliness and organization of the coffee station and seating area, ensuring a welcoming environment.
• Conduct inventory checks and assist in stock management to ensure smooth operations.
• Adhere to food safety, sanitation, and health regulations to ensure a safe environment for customers and staff.
• Demonstrate product knowledge and make recommendations to enhance the customer experience.
• Collaborate with team members to ensure smooth operations and a cohesive work environment.

Benefits

• Full Time - Health, Dental, and Vision Insurance, 401k, Paid Time Off, and Holiday Pay.
• Full Time and Part Time - Employee Discount and Time & Half Holiday Pay.

Required Education

• High school diploma or GED
• Caribou provides on-the-job training

Preferred Education

• Some post-secondary coursework in hospitality, food service, or customer service (optional)

Required Experience

• No prior experience required

Preferred Experience

• 1+ year of experience in food service, café, or customer-facing retail
• Experience with POS systems or cash handling
• Familiarity with coffee preparation and espresso machines

Required Skills and Abilities

• Customer service and communication
• Ability to follow recipes and beverage preparation guidelines
• Attention to detail and accuracy in order taking and preparation
• Teamwork and reliability in a fast-paced environment
• Multitasking and time management skills
• Basic math and cash handling proficiency
• Physical stamina for standing, lifting, and performing repetitive tasks
• Commitment to cleanliness and adherence to food safety standards