Barista

Port City Java, Inc.; Southport (NC); On-site; USD 14,000 - 19,000; Part time

Benefits offered by this job

Free coffee

50% discount on beverages

30% discount on food

Employee referral program

Café sales bonus incentives

Health insurance after 1 year (FT)

Job summary

Port City Java, Inc. is seeking a Barista in Southport, NC to greet guests warmly, educate them about the full menu, and process orders efficiently at the POS. You will maintain a clean, safe workspace and support a positive team dynamic while enjoying fun and coffee culture.

No prior Barista experience is required; strong communication and customer-service skills are valued. The role includes flexible tasks, learning recipes, and contributing to guest satisfaction daily.

Qualifications

• No previous Barista experience required
• Excellent verbal communication, listening, and customer service skills
• Fundamental knowledge of workplace safety standards and procedures
• Must be a team player who thrives under pressure while maintaining morale and professionalism

Responsibilities

• Greets every guest with a friendly, positive attitude and promotes the brand values
• Accurately processes orders through the POS and handles change
• Educates guests on the full menu and products
• Maintains cleanliness and sanitation per health regulations
• Communicates guest concerns to management and supports opening/closing tasks
• Contributes to a positive team environment and supports shift coverage

Skills

Customer service

Team player

Problem solving

Communication

Job description

As a Barista at Port City Java, you are the first point of contact for our guests. A Barista should be able to process orders promptly and efficiently while providing superior hospitality and a positive attitude. Our guests’ experience with baristas is what sets us apart from our competition. We want to ensure the return of our guests because the success of Port City Java depends on it. Baristas are responsible for educating guests about our full menu, fulfilling orders efficiently and accurately, maintaining a clean workspace, contributing to a positive team dynamic, and having fun in the process.RESPONSIBILITIES:HOSPITALITY / ACCOUNTABILITY• Greets every guest with a friendly, positive attitude• Promotes the values and mission of Port City Java• Provides superior hospitality and satisfaction on a daily basis by learning guests’ names and regular orders• Accurately processes orders through POS and counts back change to guests• Responds appropriately to guest concerns• Communicates any guest complaints to management• Adheres to company dress code as outlined in the Hourly Employee Handbook• Respects peers and management by being on time for their scheduled shift and finding someone to cover shifts when they are unable to workPRODUCT QUALITY• Ensures product quality and integrity for all food and beverage being served• Educates guests on the full menu and is knowledgeable of coffee• Maintains high levels of cleanliness and sanitation - follows proper Food Safety regulations as mandated by the Local Health Department• Adheres to all recipes and guidelines as outlined in the Training ManualTEAMWORK / WORKPLACE DYNAMIC• Communicates with teammates and management to solve problems and improve operational concerns and customer service• Maintains continuous and effective communication with teammates during peak business hours• Works with teammates and management to effectively implement change• Contributes to a positive work environment• Assists in completing opening, closing, or any other task list• Makes a continuous effort to set and meet goals regarding job skills, knowledge, and education• Initiates suggestive selling and sampling of productsQUALIFICATIONS:➢ No previous Barista experience is necessary➢ Excellent verbal communication, listening, and customer service skills➢ Fundamental knowledge of workplace safety standards and procedures➢ Must have the ability to analyze problems and make decisions that will lead to a solution➢ Must be a team player that thrives under pressure while maintaining positive morale and a professional attitudePHYSICAL DEMANDS:• Must be able to stand, sit or walk for extended periods of time or entire work shift• Work will require frequent and continual flexing and rotating of wrist and spine• Work may require, on occasion, the need to lift or otherwise move objects weighing up to 50lbs• Must be able to determine quality by tastings, cuppings, etc. of various products/recipes related to Port City Java systemBENEFITS:• Free brewed coffee• 50% discount on all other beverages• 30% discount on food• Employee Referral Program• Café Sales Bonus Incentives• If full time after on year of employment, Health Insurance Coverage (company pays a portion). Dental, Vision, Life Insurance, and Short-Term Disability insurance at competitive rates.• Upward Mobility