Barista

Mt. Rose Ski Tahoe; Reno (NV); On-site; USD 1,929,000 - 2,342,000; Full time

Job summary

Mt. Rose Ski Tahoe in Reno, NV seeks a Barista to craft beverages, take orders, and upsell items while delivering outstanding guest service. You will educate guests on the drink menu, tailor drinks to preferences, and ensure a clean, welcoming bar area.

Experience as a Barista or Bartender and an Alcohol Awareness Card are valued. Flexibility to work various shifts and basic math skills are required to handle transactions and inventory.

Qualifications

• Previous work experience as a Barista or Bartender.
• Valid Alcohol Awareness Card.
• Hands-on experience with brewing equipment.
• Knowledge of sanitation regulations.
• Flexibility to work various shifts.
• Basic math skills.
• Ability to gauge customers’ preferences.

Responsibilities

• Greet customers as they enter the facility.
• Take orders with attention to coffee blend, dairy and sugar preferences.
• Prepare beverages and cocktails following recipes.
• Receive and process payments (cash and cards).
• Keep the bar area clean and organized.
• Maintain stock of cups, sugars, and grab-and-go items.
• Check brewing equipment and report maintenance needs.
• Comply with health and safety regulations.
• Relay customer feedback to managers and suggest new items.

Skills

Customer service

Brewing equipment knowledge

Sanitation regulations

Basic math

Shift flexibility

Customer preference gauging

Education

Experience as Barista/Bartender

Alcohol Awareness Card

Job description

A Barista is a professional who makes and serves beverages such as: coffee, tea, and cocktails. They are responsible for: taking customer orders and payment, sanitizing work areas, and cleaning seating areas and equipment/tools. The barista's responsibilities also include educating customers on the drink menu, making recommendations based on preferences, upselling special items, and taking orders. To be successful in this role, you should have exceptional customer service skills and a vast knowledge of how brewing equipment operates. This role requires the ability to work various shifts.

EDUCATION / EXPERIENCE/ SKILLS AND ABILITY REQUIREMENTS

• Previous work experience as a Barista or Bartender
• Valid Alcohol Awareness Card
• Hands-on experience with brewing equipment
• Knowledge of sanitation regulations
• Flexibility to work various shifts
• Basic math skills
• Ability to gauge customers’ preferences

CONTACTS

INTERNAL:

• Any and all Mt Rose employees from any department including management staff.

EXTERNAL:

• Various vendors and suppliers of equipment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greet customers as they enter
• Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
• Prepare beverages and cocktails by following the recipes
• Receive and process payments (cash and credit cards)
• Keep the bar area clean
• Maintain stock of cups, sugars, and grab and go items
• Check if brewing equipment operates properly and report any maintenance needs
• Comply with health and safety regulations
• Communicate customer feedback to managers and recommend new menu items

MARGINAL DUTIES & RESPONSIBILITIES

• Coordinate and cooperate with other departments as necessary in the completion of the above essential duties.
• Provide information and answer questions about the resort to resort guests.
• Any other duties that may contribute to the cleanliness, orderliness and overall efficiency of the entire operation and all of the tasks contained therein.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.