Barista

CHAGEE USA; Ontario (CA); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Tip eligible

Paid training

Free tea per shift

Flexible schedule

401k match

Medical benefits

Vision & Dental

Job summary

CHAGEE USA is seeking a Part-time Tea Barista (Charista) at Marketplace at Ontario Center. You will prepare all drink orders to company standards, learn the menu, and share tea insights with customers while delivering friendly service.

This role offers a flexible schedule, paid training, and perks such as tip eligibility and free tea per shift. Barista experience is valued and a Food Handler's Permit may be needed.

Qualifications

• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment.
• Willingness to learn and adapt to new products.

Responsibilities

• Prepare all drink orders to company standards.
• Follow SOPs and preparation manual closely.
• Learn and understand our menu to upsell and share tea insights with customers.
• Provide excellent customer service.
• Maintain a clean and organized working area.
• Comply with health and safety regulations.
• Operate POS and process payments accurately.

Skills

Communication skills

Team player

Fast learner

Upselling

Customer service

Tea knowledge

Flexibility

Job description

Position: Part-time Tea Barista (Charista)

Pay Rate: $20 per hour

Location: Marketplace at Ontario Center

Reports to: Store Manager

CHAGEE (pronounced CHAH-jee) is a modern teahouse with more than 7,300 locations globally. We are a global brand with proud roots in Yunnan, committed to bringing people together through tea. CHAGEE is awakening a modern tea movement, grounded in authentic heritage, fueled by cutting edge innovation, and crafted to nourish body and spirit.

Benefits

• Tip eligible!
• Paid training
• Free Tea per shift
• Flexible schedule
• 401k with company match for Full-time Employees
• Medical Benefits for Full-time Employees
• Vision & Dental benefits for Full-time Employees

In This Barista Role, You Will

• Prepare all drink orders to company standards
• Follow SOPs and preparation manual closely
• Learn and understand our menu so you can introduce new products and share tea insights with customers
• Provide excellent customer service
• Maintain a clean and organized working area
• Comply with health and safety regulations
• Efficiently operate POS and receive payment from customers accurately

The Ideal Candidate Will Have The Following

• Be a Passionate tea lover
• Have excellent communications skills
• Fun personality that can add to the CHAGEE culture
• Be a fast learner and enjoy working in a fast-paced environment
• Work well as part of a team with strong work ethic
• Be able to upsell/suggestive sell items or products to all customers
• Be willing to learn other responsibilities and ad-hoc assignments
• Be available to participate in company’s training and content creation when necessary
• Barista experience: 1 year (preferred)
• Food Handler's Permit Needed (Company can assist)
• Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Essential Physical Requirements

• Position requires prolonged periods of standing/walking around store or department
• May involve reaching, crouching, kneeling and stooping
• Frequent use of computers and other technology necessary to perform job functions, including handheld equipment, cash register, and ability to process register transactions
• Frequently lift/move up to 25lbs

Shifts Available

• Afternoon Shift
• Night/Evening Shift
• Weekends

CHAGEE is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic under applicable law.