Barista

Hunter Super Techs - TurnPoint; Needham (MA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team where your passion for customer service shines! In this engaging role, you'll be the welcoming face for guests, crafting perfect beverages and serving delicious foods with a smile. Your positive attitude and commitment to excellence will create memorable experiences for each visitor. You'll thrive in a fast-paced environment, ensuring that every detail is attended to, from preparing drinks to maintaining cleanliness. If you enjoy working in a collaborative atmosphere and love making people happy, this is the perfect opportunity for you to shine in the hospitality industry.

Benefits

Medical Insurance

Dental Insurance

Life Insurance

Disability Insurance

Comprehensive Leave Program

Qualifications

• Passion for customer service and a positive attitude are essential.
• Ability to communicate effectively and keep calm under pressure.

Responsibilities

• Prepare and serve hot or cold beverages and ready-to-eat foods.
• Maintain cleanliness and organization of work and service areas.

Skills

Customer Service

Effective Communication

Positive Attitude

Ability to Work Under Pressure

Tools

Cash Register

Self-Service Kiosks

Job description

ISS Guckenheimer offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. $18.00 per hour - $20.00 per hour.

Work Hours

The work hours for this position are Mon-Fri, 6:30 am - 3:00 pm.

Key Purpose

Welcome all guests and make them feel happy they came. Let them know you are here to make that perfect beverage for them. Prepare and serve hot or cold beverages such as coffee, espresso drinks, blended coffees, and teas. Serve ready-to-eat foods such as pastries, muffins, biscotti, and bagels at breakfast and sandwiches and salads at lunch. Always serve guests with a caring and happy attitude.

Success Criteria

• Arrive on time to all shifts
• Proper uniform including non-slip shoes and name tag
• Professional appearance
• Don’t be afraid to ask for help

Key Areas of Collaboration and Influence

• A strong commitment to guest experience
• Always remember safety first
• Build respectful relationships with all teammates and guests
• Willingness to take directions from the Chef, Front of the House Manager, and Catering Manager
• Build relationships with delivery vendors

Ideal Candidate Experience

• Must have a passion for customer service
• Always have a positive attitude
• Ability to communicate effectively
• Knowing your equipment is clean and in good working order
• Ability to keep calm under busy working conditions

Key Accountabilities

• Properly setting up all equipment needed
• Clean & sanitize work and service areas
• Station set to execute guest service/satisfaction
• Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, and teas
• Order, receive, or stock supplies or retail products
• Operate cash register and be familiar with self-service kiosks
• Recognize products; accurately restock & rotate product
• Smile, greet, and serve customers, making them feel welcome
• Complete necessary HACCP to ensure safe temperature control
• Display merchandise in an attractive manner
• Weigh, grind, or pack coffee beans for customers
• Stock, clean and organize coolers in an attractive manner
• Label and display signs for all items
• Other duties as assigned
• Must follow all safety rules and actively prevent accidents

Physical Demands & Work Environment

• Ability to lift a minimum of 25 pounds
• Must be able to stand for periods of 7 hours
• Must be able to work under pressure during peak periods of the day
• Must offer outstanding hospitality for their entire shift

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.