Barista

Kennesaw State University; Marietta (GA); On-site; USD 19,286 - 20,664; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

13 paid holidays

Vacation

Job summary

Kennesaw State University is seeking a customer-service oriented team member to provide prompt service, quality beverages and a clean store environment on campus.

You will engage with customers, follow policies, and assist with training while maintaining a fast-paced, welcoming atmosphere. The position includes comprehensive benefits and growth opportunities within a large public university setting.

Qualifications

• Educational requirements: High school diploma or equivalent.
• Required experience: On-the-job training provided.
• Preferred qualifications: ServSafe certification; an undergrad or advanced degree in a related field; prior barista experience in fast-food settings.

Responsibilities

• Follows university and store policies and procedures.
• Provides quality beverages and food per standard recipes or customer requests.
• Engages with customers and delivers legendary customer service.
• Assists with new employee training.
• Maintains clean and organized workspace.

Skills

Customer service

Multitasking

Communication

Teamwork

Education

High school diploma

Tools

Microsoft Office

Job description

About Us

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia.

Location

Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Job Summary

Provides customers with prompt service, quality beverages and products, while maintaining a clean and comfortable store environment. Contributes to the unit's success by providing customer service to customers.

Responsibilities

• Follows university and store operating policies and procedures
• Provides quality beverages and food products according to standard recipes or customized by request
• Engages with customers and responds to customer needs by delivering legendary customer service
• Anticipates customer and store needs by evaluating environment and customers cues
• Communicates information to manager
• Assists with new employee training
• Follows FIFO methods, health, safety, and sanitation guidelines
• Maintains a clean and organized workspace

Required Qualifications

• Educational Requirements: High school diploma or equivalent
• Required Experience: On-the-job training provided
• Preferred Qualifications:
  • ServSafe certified
  • Preferred Educational Qualifications: An undergraduate or advanced degree from an accredited institution of higher education in a related field
  • Preferred Experience: Previous experience as a barista in a fast food establishment

Proposed Salary

The salary range for this position is $14.00 to $15.00 based on relevant experience. Comprehensive benefits to include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and much more! Visit hr.kennesaw.edu/benefits

Abilities

• Knowledge, Skills, & Abilities: Able to learn quickly and understand and execute oral and written instructions and requests clarification when needed
• Available to work flexible hours that may include early mornings, evenings and/or nights
• Maintains a calm demeanor during periods of high volume or unusual events
• Able to handle multiple tasks or projects at one time meeting assigned deadlines

Skills

• Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
• Acts with integrity, honesty and knowledge that promote the culture, values and mission the University and department
• Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)
• Strong attention to detail and follow up skills
• Strong customer service skills and phone and e-mail etiquette

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.

For additional information or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, [e-mail].

Other Information

• This is not a supervisory position.
• This position does not have any financial responsibilities.
• This position will not be required to drive.
• This role is not considered a position of trust.
• This position does not require a purchasing card (P-Card).

Background Check

• Standard Enhanced

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.

All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.

Additional Information

https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf