Barista

Hunter Super Techs - TurnPoint; Leland (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free coffee

Discounts on beverages

Discounts on food

Referral program

Sales bonuses

Volunteer-time reimbursement

Health insurance after 1 year

Dental & Vision after 1 year

Disability coverage

Life Insurance

Career growth

Job summary

Port City Java in Leland, NC is hiring a Barista to greet guests and provide exceptional service. You will educate guests on our full menu, process orders via POS, and ensure accuracy while maintaining cleanliness and compliance with safety standards.

The role emphasizes teamwork, positive attitude, and flexibility during peak hours, with benefits like coffee discounts and health coverage after a year of full-time employment.

Qualifications

• No prior Barista experience required.
• Excellent verbal communication and customer service skills.
• Strong workplace safety awareness.
• Team player who stays positive under pressure.
• Ability to learn the menu and follow recipes.

Responsibilities

• Greet guests with a friendly attitude.
• Educate guests about the full menu and specials.
• Process orders promptly through POS and handle change.
• Maintain cleanliness and follow food safety regulations.
• Collaborate with team and management to ensure smooth operations.
• Assist with opening/closing tasks as needed.
• Maintain professional appearance per handbook.

Skills

Excellent verbal communication

Customer service

Team player

Time management

Handle pressure

Education

No barista experience required

Tools

POS system

Cash handling

Job description

Location: 511 Olde Waterford Way, Leland, NC, 28451

As a Barista at Port City Java, you are the first point of contact for our guests.

A Barista should be able to process orders promptly and efficiently while providing superior hospitality and a positive attitude. Our guests’ experience with baristas is what sets us apart from our competition. We want to ensure the return of our guests because the success of Port City Java depends on it. Baristas are responsible for educating guests about our full menu, fulfilling orders efficiently and accurately, maintaining a clean workspace, contributing to a positive team dynamic, and having fun in the process.

RESPONSIBILITIES

HOSPITALITY / ACCOUNTABILITY

• Greets every guest with a friendly, positive attitude
• Promotes the values and mission of Port City Java
• Provides superior hospitality and satisfaction on a daily basis by learning guests’ names and regular orders
• Accurately processes orders through POS and counts back change to guests
• Responds appropriately to guest concerns
• Communicates any guest complaints to management
• Adheres to company dress code as outlined in the Hourly Employee Handbook
• Respects peers and management by being on time for their scheduled shift and finding someone to cover shifts when they are unable to work

PRODUCT QUALITY

• Ensures product quality and integrity for all food and beverage being served
• Educates guests on the full menu and is knowledgeable of coffee
• Maintains high levels of cleanliness and sanitation - follows proper Food Safety regulations as mandated by the Local Health Department
• Adheres to all recipes and guidelines as outlined in the Training Manual

TEAMWORK / WORKPLACE DYNAMIC

• Communicates with teammates and management to solve problems and improve operational concerns and customer service
• Maintains continuous and effective communication with teammates during peak business hours
• Works with teammates and management to effectively implement change
• Contributes to a positive work environment
• Assists in completing opening, closing, or any other task list
• Makes a continuous effort to set and meet goals regarding job skills, knowledge, and education
• Initiates suggestive selling and sampling of products

QUALIFICATIONS

• No previous Barista experience is necessary
• Excellent verbal communication, listening, and customer service skills
• Fundamental knowledge of workplace safety standards and procedures
• Must have the ability to analyze problems and make decisions that will lead to a solution
• Must be a team player that thrives under pressure while maintaining positive morale and a professional attitude

PHYSICAL DEMANDS

• Must be able to stand, sit or walk for extended periods of time or entire work shift
• Work will require frequent and continual flexing and rotating of wrist and spine
• Work may require, on occasion, the need to lift or otherwise move objects weighing up to 50lbs
• Must be able to determine quality by tastings, cuppings, etc. of various products/recipes related to Port City Java system

BENEFITS

• Free brewed coffee
• 50% discount on all other beverages
• 30% discount on food
• Employee Referral Program
• Café Sales Bonus Incentives
• Volunteer-Time Reimbursement, up to 5 hours
• Health Insurance Coverage after one year of employment, company pays 85% (Full Time)
• Group-rated Dental and Vision Insurance after one year of employment (Full Time)
• Short-term disability after one year of employment (Full Time)
• Life Insurance after one year of employment (Full Time)
• Upward Mobility