Barista

Q Casino & Resort; Dubuque (IA); On-site; USD 16,000 - 23,000; Part time

Job summary

Q Casino & Resort in Dubuque, IA is seeking a part-time Barista to craft coffee and tea beverages, greet guests, and provide high-level hospitality. You will operate espresso equipment, handle cash transactions with Agilysys POS, and maintain a clean, inviting workspace.

Experience preferred but not required, with flexible mornings, weekends, and holidays. Join a fast-paced hospitality team at The Key Hotel and Lock 11 Restaurant, delivering consistent quality and friendly service in a welcoming

Qualifications

• Experience or willingness to learn barista skills and beverage preparation.
• Ability to operate espresso machines and grinders with precision.
• Commitment to high guest service standards and hospitality.

Responsibilities

• Prepare coffee and tea beverages following recipes.
• Greet guests and provide attentive service.
• Operate espresso machines and grinders.
• Handle cash transactions with Agilysys POS.
• Maintain cleanliness of workspace.
• Stay updated on menu items and coffee trends.

Skills

Customer service

Attention to detail

Professionalism

Teamwork

Time management

Multitasking

Education

Relevant Barista experience preferred

Tools

Espresso machines

Grinders

POS terminal

Job description

Barista# BaristaQ Casino + Resort - Dubuque, IA 52001; The Key Hotel - Dubuque, IA 52001## OverviewSalary Range$14.00 HourlyPosition TypePart TimeJob ShiftSwingCategoryHospitality - Hotel## Description**Q CASINO + RESORT KEY HOTEL Barista****BASIC FUNCTION**The Barista is responsible for crafting and serving exceptional coffee beverages and maintaining a welcoming and inviting atmosphere ensuring guests have an enjoyable experience. This role requires professionalism, exceptional customer service, attention to detail and a commitment to providing high-level hospitality in a fast-paced environment.**ORGANIZATIONAL RELATIONSHIPS*** Reports to: Lock 11 Restaurant Manager / Supervisor* Supervises: N/A**SPECIFIC DUTIES AND RESPONSIBILITIES*** Prepare a variety of coffee and tea beverages, following recipes and quality standards.* Operate espresso machines, grinders, and other coffee making equipment with precision.* Greet guests professionally and provide attentive, courteous and efficient service and provide recommendations based on customer preferences.* Prepare and serve beverages promptly, ensuring accuracy and quality.* Deliver outstanding customer service by engaging with guests, addressing inquiries and ensuring a positive guest experience.* Maintain cleanliness and organization of workspace, including cleaning equipment, utensils and surfaces.* Stay updated with coffee trends, brewing techniques and menu items to provide expert product knowledge.* Adhere to all health, safety, and sanitation regulations.* Follow proper procedures for handling and disposing of food and beverage waste.* Accurately handle cash transactions and process payments for guests with Agilysys POS.**EDUCATION, TRAINING AND EXPERIENCE*** Formal education is not required.* Relevant experience as a barista preferred.**STANDARDS OF PERFORMANCE*** Maintain a professional appearance and demeanor at all times.* Attention to detail and ability to follow recipes for consistent coffee quality.* Deliver prompt, courteous, and attentive service to all guests.* Exhibit strong teamwork and collaboration with colleagues and management.* Adhere to company policies and procedures.* Demonstrate strong time management and multitasking skills.* Ensure accuracy in food and beverage delivery.* Uphold high standards of cleanliness and organization in work area.* Respond quickly and effectively to guest inquiries and concerns.**MENTAL and PHYSICAL REQUIREMENTS*** Ability to work in a fast-paced, high-pressure environment.* Strong problem-solving skills and ability to adapt to changing situations.* Excellent communication and interpersonal skills.* Ability to stand and walk for extended periods.* Must be able to lift and carry up to 50 lbs.* Ability to bend, stoop, and reach frequently.* Flexibility to work mornings, weekends, and holidays as required by event schedules.**WORKING ENVIRONMENT AND CONDITIONS*** Inside work.* Exposure to varying temperatures and moderate-to-high noise levels.* High guest interaction requiring excellent customer service skills.* Noise levels may be high during high volume business.* Fast-paced and physically demanding work environment.**EQUIPMENT AND TOOLS*** Espresso machine* Coffee and beverage dispensers.* POS terminal and payment processing equipment.* Turbo Chef* Glassware, dish equipment, sanitation supplies.