Barista

SSP Group plc; Cedar Rapids (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

SSP America at Eastern Iowa Airport in Cedar Rapids is hiring baristas to greet guests, take orders, and prepare a range of beverages and foods. You will operate the POS system, handle payments, and provide friendly service in a fast-paced setting.

The role emphasizes accuracy, adherence to recipes, and customer satisfaction, with responsibilities that include cash handling, cleanliness, and teamwork within the cafe environment.

Qualifications

• Six months experience in a food service environment.
• High school diploma preferred.
• Verbal and written communication skills.
• Ability to read, speak, and understand English to take orders.
• Basic math skills to operate cash register, make change, total checks.

Responsibilities

• Greet guests in a courteous and friendly manner.
• Process orders and enter them accurately into the POS system.
• Receive payment and provide correct change.
• Serve drinks and a variety of food items to guests.
• Follow recipes and maintain portion control to prepare, garnish, and present items.
• Complete opening, ongoing, and closing checklists as required.
• Perform cleaning tasks to adhere to health standards.
• Other duties as assigned.

Skills

Customer service

Cash handling

Food service

English proficiency

Education

High school diploma

Tools

POS system

Cash register

Job description

We are currently hiring for Baristas to work at our Java Kiosk located inside the Eastern Iowa Airport.

Here are a few things you can expect when you join our team as a Barista:

• Greet guests in a courteous and friendly manner.
• Process orders and enter them accurately into the POS system.
• Receive payment from the customer and process change.
• Serve cold, frozen, and hot drinks as well as a wide variety of food items to guests.
• Follow all recipes and practice portion control to prepare, garnish, and present ordered items.
• Complete opening, on-going, and closing checklists as required.
• Perform general and specific cleaning tasks using standard cleaning products as assigned by supervisor to adhere to health standards.
• Other duties as assigned.

The ideal candidate for this position has:

• Six months experience working in food service environment
• High school diploma preferred.
• Verbal and written communication
• Ability to read, speak, and understand the English language in order to communicate with guests and take orders.
• Experience in dealing with problems involving customer service.
• Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
• Food handlers permit as required by law.
• Brand Certification as required.
• Ability to remember, recite, and promote the variety of menu items.
• Ability to operate a keyboard & point of sale procedures to pre-check an order & close out a check.
• Ability to stand and work in confined spaces for long period of time

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.