Barista

iCIMS, Inc.; California, Northern (MO, KY); Hybrid; USD 2,480,000 - 2,874,000; Full time

Job summary

One.Team.Chumash is hiring a beverage and food service associate to craft hot and cold drinks and assist guests with menu details. You will operate the POS system, handle cash, and maintain a clean, organized service area.

The role requires a high school diploma, food handler certification, and willingness to work flexible shifts in a 24/7 environment. Prior barista experience and knowledge of coffee products are preferred.

Qualifications

• High School Diploma or GED required.
• Must obtain food handlers card and register in the RBS Portal, take training from an authorized RBS Training Provider, and pass the ABC Alcohol Server Certification exam within 30 days.
• Prior barista experience preferred.
• Knowledge of coffee products preferred.
• Willingness to work flexible schedules in a 24/7 environment, including holidays, nights, and weekends.
• Basic computer proficiency with Microsoft applications, POS systems, email, and internet.
• Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
• Native American hiring preference applies.
• Strong problem solving skills to identify and resolve issues with minimal guidance.
• Good sociability and networking to engage with guests and team members.
• Excellent teamwork to function in a fast-paced setting.
• Clear oral and written communication.

Responsibilities

• Takes guests’ orders for beverages and food items.
• Creates beverages using established ingredients, measurements, techniques, and standards; adjusts recipes as requested.
• Delivers exceptional guest service with friendly and professional demeanor.
• Maintains RBS parameters when serving alcoholic beverages and reports concerns.
• Provides guests with details of beverage menu and food offerings.
• Packages orders with accompaniments, napkins, and utensils when needed.
• Records sales and handles payments through the POS system, following cash handling procedures.
• Performs end-of-shift cashier duties and revenue audit tasks.
• Keeps coffee bar, dining and retail areas clean and organized.
• Cleans and sanitizes work areas and equipment as required.
• Ensures stock of sugars, condiments, creamers, etc. and submits inventory requisitions.

Skills

Problem solving

Sociability

Teamwork

Oral communication

Written communication

Education

High School Diploma or GED

Tools

POS systems

Microsoft Office

Job description

Overview

Creates hot and cold beverages and food items upon request, such as coffee, espresso, cappuccino, latte, tea, and smoothies. Operates Point of Sale (POS) system to process guests’ orders. Sells other food items and packaged purchases as needed.

Responsibilities

• Takes guests’ orders for various hot and cold beverages and other food items.
• Creates hot and cold beverages using established ingredients, measurements, techniques, and standards; adjusts recipe as requested by guests.
• Delivers exceptional guest service (i.e., prompt, friendly, professional, and responsive), using proper greeting and departure phrases and service standards established by F&B management.
• Maintains RBS parameters on service of alcoholic beverages, identifying guests showing signs of intoxication; informs supervisor or manager on duty with any concerns.
• Provides guests with details of beverage menu and food offerings.
• Packages orders as needed or requested, including any food accompaniments, napkins, and utensils.
• Records all sales, collects money, follows the Loyalty program guidelines, operates a point-of-sale system, and follows all cash handling procedures.
• Fulfills end of shift cashier closing duties such as closing side work, cash bank settlements to Cage/Vault, POS system card re-sets, and organizing receipts, comps, or other necessary payment verifications for Revenue Audit collection.
• Maintains coffee bar, dining and retail areas in a neat and sanitary manner and disposes of trash.
• Cleans, sweeps, mops, and sanitizes work areas, equipment, and utensils as needed and according to procedures.
• Ensures all sugars, condiments, creamers, etc. remain stocked at all times.
• Maintains inventory and submits requisitions as needed.
• Provides information on resort amenities, events, promotions, etc. in order to increase levels of guest service.
• Upholds a work environment that promotes teamwork, partnership, recognition, mutual respect, and collaboration while role modeling the company values, behaviors, and culture of One.Team.Chumash.
• Performs other duties as assigned.

Qualifications

• High School Diploma or GED Certificate.
• Must obtain food handlers card and register in the RBS Portal, take training from an authorized RBS Training Provider, and pass the ABC Alcohol Server Certification exam within 30 days.
• Prior experience as a barista is preferred.
• Knowledge of coffee products is preferred.
• Willingness to work flexible schedules in a 24/7 work environment, including holidays, nights, and weekends.
• Basic computer proficiency utilizing Microsoft applications, POS systems, email, and internet.
• Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
• Native American hiring preference applies.
• Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
• Sociability and Networking: Socializing effortlessly with other people; at ease when approaching others in social settings and professional relationships.
• Teamwork: Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics.
• Oral Communication: Shaping and expressing ideas and information in an effective manner.
• Written Communication: Expressing ideas and opinions clearly in properly structured, well organized, and grammatically correct reports or documents; utilizing language and terminology that is understandable for the reader.

Location

3400 Highway 246

Minimum Pay Rate

$18.50 per hour

Maximum Pay Rate

$20.86 per hour