Bare-Metal GPU Support Engineer

CoreWeave; Livingston (NJ); On-site; USD 83,000 - 145,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Equity awards

Flexible PTO

Catered lunch

Job summary

CoreWeave is seeking a Bare Metal Support Engineer to manage and optimize GPU fleets across our U.S. data centers. You will diagnose issues, perform on-call rotations, and collaborate with engineering to improve reliability and performance.

The role values Linux, NVIDIA GPUs, and scripting experience in a fast-paced AI infrastructure environment. The position offers opportunities to influence product roadmap and scale our cloud platform, with cross-region support and continual process

Qualifications

• Experience in data centers, GPU clusters, server deployments, system administration, or hardware troubleshooting.
• Intermediate knowledge of Linux (Ubuntu, CentOS, or similar).
• Experience with NVIDIA GPUs, SuperMicro systems, Dell HPC environments.
• Experience in scripting and automation (Python, Bash, Ansible, or similar).

Responsibilities

• Provide high-level support for customers utilizing bare-metal GPU fleets on CoreWeave Cloud.
• Diagnose, triage, and investigate reported customer issues and high-priority incidents, identifying root causes and escalating when necessary.
• Develop a deep understanding of customer workloads and use cases to provide tailored technical support.
• Coordinate remote troubleshooting and hardware interventions with Data Center Technicians.
• Create and maintain internal documentation, including troubleshooting guides, best practices, and knowledge base articles.
• Participate in an on-call rotation to support production clusters and ensure operational reliability.
• Collaborate with engineering teams to improve hardware reliability, software stability, and system performance.
• Implement automation and scripting to streamline support workflows and reduce manual interventions.
• Perform in-depth log analysis and debugging across multiple layers of the stack (firmware, drivers, hardware).
• Provide feedback to internal teams on common support issues to drive continuous improvements.
• Work with networking teams to troubleshoot connectivity issues affecting customer workloads.
• Support supercomputing infrastructure running GPU workloads at scale.
• Drive operational excellence by refining internal processes and support methodologies.

Skills

Linux proficiency

NVIDIA GPUs

GPU clusters

Scripting

Networking basics

Issue tracking

Tools

Jira

Confluence

Notion

Job description

CoreWeave is seeking a Bare Metal Support Engineer to manage and optimize GPU fleets across our U.S. data centers. You will diagnose issues, perform on-call rotations, and collaborate with engineering to improve reliability and performance.

The role values Linux, NVIDIA GPUs, and scripting experience in a fast-paced AI infrastructure environment. The position offers opportunities to influence product roadmap and scale our cloud platform, with cross-region support and continual process