Barback - The Willard InterContinental Washington

IHG Hotels & Resorts; Washington (District of Columbia); On-site; USD 31,684 - 42,705; Full time

Benefits offered by this job

Full uniform

Room discounts

Comprehensive training

Job summary

The Willard InterContinental Washington, DC hotel, part of IHG Hotels & Resorts, is seeking a Barback to support our bartenders in delivering exceptional guest experiences. You will stock, clean, and assist in meal and beverage service, upholding standards in a busy hotel bar.

The role offers an hourly rate of $26.79 in Washington, DC, with benefits including a full uniform, generous room discounts, and comprehensive training.

Qualifications

• Passion for delivering great service.
• Previous experience as a Barback.
• Experience working in a busy bar environment and working to deadlines.
• Willingness to learn new things and work as part of a wider hotel team.

Responsibilities

• Stocking bars with liquor, beer, wine, ice, and supplies by following established procedures.
• Cleaning beverage equipment, glasses, and service areas and assisting Bar Wait Staff and bartenders in clearing tables and cleaning lounge area.
• Assisting Bartender in the preparation of garnishes and mixes.
• Performing side-work, and any other opening or closing duties as required. Ensure that wait staff stations are clean and maintained throughout the shift.
• Clearing and cleaning tables in a prompt and efficient manner. Cleaning and/or wiping down tables, chairs, walls, windows, mirrors, and floors as necessary.
• Responding in a courteous and prompt manner to all guest requests and complaints.
• Making appropriate service recovery gestures according to established guidelines.

Skills

Barback experience

Customer service

Deadline-driven

Job description

About The Hotel

The Willard InterContinental Washington, DC is one of the most iconic hotels in the Nation’s Capital. Since 1818, the Willard InterContinental Hotel has played host to the world’s social and political elite. Often referred to as the ‘Residence of Presidents’, the Willard has welcomed U.S. presidents, foreign dignitaries and celebrities, and has been the site of many historic moments in U.S. history. Located in the heart of the nation's capital on Pennsylvania Avenue, the Willard continues to be the hotel of choice for heads of state and leaders of the world's business, cultural, social and political sectors.

About The Barback Position

The secret ingredient in every single item served in our bars is a pinch of hard work behind the scenes. We’re looking for a Barback to help our Bartenders make every beverage and meal memorable by preparing, setting and maintaining exceptional standards in our outlets.

A Little Taste of Your Day-to-Day

• Stocking bars with liquor, beer, wine, ice, and supplies by following established procedures.
• Cleaning beverage equipment, glasses, and service areas and assisting Bar Wait Staff and bartenders in clearing tables and cleaning lounge area.
• Assisting Bartender in the preparation of garnishes and mixes.
• Performing side-work, and any other opening or closing duties as required. Ensure that wait staff stations are clean and maintained throughout the shift.
• Clearing and cleaning tables in a prompt and efficient manner. Cleaning and/or wiping down tables, chairs, walls, windows, mirrors, and floors as necessary.
• Responding in a courteous and prompt manner to all guest requests and complaints.
• Making appropriate service recovery gestures according to established guidelines.

What We Need From You

• Passion for delivering great service.
• Previous experience as a Barback.
• Experience working in a busy bar environment and working to deadlines.
• Willingness to learn new things and work as part of a wider hotel team.

What You Can Expect From Us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Hourly Pay Rate

The hourly pay rate for this role is $26.79. This rate is only applicable for jobs to be performed in Washington, DC. This is the starting rate we in good faith believe we would pay for this role at the time of this posting. We may pay more or less than the posted rate, and the rate may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Benefits

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.

Important Information

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future.
• No amount of pay is considered wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
• EEO is the law. Click here for more information about Equal Opportunity Employer for Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.
• If you require reasonable accommodation during the application process, please click here.
• IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
• If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.

Inclusive Hiring

Want to be part of the journey? We’re committed to welcoming everyone and creating inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.