Barback - Part-Time

PENN Entertainment; Hartford (CT); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking entertainment company where fun meets professionalism! As a vital part of the team, you'll create memorable experiences for guests in a dynamic environment. Your role will include providing exceptional service, maintaining a clean and organized bar area, and fostering a welcoming atmosphere. This position offers an exciting opportunity to work alongside a diverse group of enthusiastic co-workers, all while contributing to community engagement through company-sponsored events. If you thrive in fast-paced settings and are passionate about customer service, this role is perfect for you!

Qualifications

• Excellent customer service and communication skills are essential.
• Must be able to work in a fast-paced and often crowded environment.

Responsibilities

• Provide fast, friendly, professional service to casino guests.
• Maintain cleanliness and organization of the bar area.
• Promote casino events and ensure guest satisfaction.

Skills

Customer Service

Communication Skills

Ability to Work in Fast-Paced Environment

Problem-Solving

Education

High School Diploma or equivalent

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast-paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

WE LOVE OUR WORK.

• Responsible for fostering a fun environment
• Responsible for being a gracious host to all guests and co-workers
• Responsible for promoting a positive influence in the community and participating in company-sponsored events
• Provides fast, friendly, professional service to casino guests, beverage servers, and bartenders
• Monitors guest consumption of alcohol and intervenes as needed according to guidelines
• Serves as ambassador of goodwill while working and at customer and public relations functions
• Promotes casino events and programs
• Provides personalized service and uses guest name
• Resolves service problems according to guidelines
• Works well with others, especially beverage servers, bartenders, other barbacks, beverage supervisors, and casino supervisors
• Maintains par levels of operating supplies and equipment for each bar, obtaining replacement stock from warehouse inventory in accordance with procedure
• Places liquors, fruits, glassware, linen, silverware, paper supplies, and sundries in their designated places following established storage guidelines and safety procedures
• Replaces empty draught beer kegs as required
• Slices and pits fruit, and fills ice bins with crushed or cubed ice from designated ice machines
• Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures
• Removes and properly disposes of all debris accumulated at the bar in accordance with department procedures
• Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station
• Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.

BRING US YOUR BEST.

• High School Diploma or equivalent.
• Read, write legibly, understand and speak English.
• Excellent customer service/communication skills.
• Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.
• Must meet professional appearance standards as prescribed by company policy.
• Must be able to respond to visual and oral cues.
• Able to work in constricting areas.
• Able to tolerate second-hand smoke, noise, bright lights.
• Able to work at a fast pace in often crowded/noisy environment.

STARTING SALARY

$17.50 per hour

Equal Opportunity Employer