Position: Food Runner/Server Assistant – Mountain Shadows Resort (Pyramid Global Hospitality)
Responsibilities
- Be thoroughly familiar with all standards of proper service etiquette and adhere to them throughout guests’ dining experience.
- Assist servers with general service and removal of completed courses from the table.
- Serve a twelve‑table station independently during typical service demand.
- Provide water service after guests have been seated and replenish throughout service.
- Set up, stock, and restock service stations in the kitchen and dining room.
- Clear and reset dirty tables quickly and quietly after guests depart, including breakfast table set‑up.
- Break down bus trays at the dishwashing station and assist dishwashers when needed.
- Perform post‑service duties in the kitchen and dining room in an expedient manner.
- Know table and position numbers and fulfill the role of Food Runner as dictated by the schedule.
- Assist servers to ensure all dining room tables are set to standards.
- Collaborate with other server assistants to ensure optimum efficiency.
- Be familiar with emergency safety measures, including the Heimlich maneuver, CPR, and fire evacuation procedures.
Qualifications
- Good physical condition to lift moderate weights, move quickly, and remain on feet for prolonged periods.
- Pleasant personality for effective guest interaction and contribution to team atmosphere.
- Strong attention to detail, capable of retaining service orders and maintaining service standards.
- Well‑groomed appearance in accordance with company guidelines.
- Previous dining experience preferred.
- Adherence to occupational safety and health practices, including wearing personal protective equipment when required.
- Completion of Maricopa County and State Liquor training.
- Proper professional attire, name badge, and uniform worn at all times in accordance with appearance guidelines.
Compensation and Benefits
Compensation and benefit details vary by location and are based on experience, qualifications, and position. Typical offerings include salary, health insurance, retirement plans, paid time off, and Employee Assistance Programs.
Equal‑Employment Opportunity Statement
Pyramid Global Hospitality is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.