Barback & Guest Experience Advocate

Kimpton Hotels & Restaurants; Phoenix (AZ); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision insurance

401k

Job summary

Kimpton Hotels & Restaurants is seeking a bar/back staff member in a fast-paced hotel setting in the Phoenix area. You will support bartenders, maintain cleanliness, stock supplies, and deliver high-level guest service to ensure memorable experiences.

Role requires the ability to learn the POS system, handle inventory, and work flexible hours including evenings, weekends, and holidays. The team emphasizes hospitality with a personal touch and a collaborative culture.

Qualifications

• 1 year of experience in a similar or supportive role.
• Food Handler and Alcohol Awareness Certification (if applicable).
• Able to prioritize multiple tasks in a dynamic environment.
• Able to learn, retain, and present product, menu, and allergy information to guests.
• Knowledge or ability to learn the restaurant point-of-sale system.
• Restaurant inventory and invoicing software proficiency is preferred.
• Hardworking, dedicated, with a real passion for hospitality.
• Flexible schedule and are able to work evenings, weekends, and holidays when needed.

Responsibilities

• Greet and welcome our guests.
• Check the service stations and tables to ensure accurate set-up and cleanliness.
• Assist the restaurant dining services (if necessary), when and where appropriate.
• Perform all necessary sidework, setup, and breakdown of the bar.
• Follow uniform and grooming specifications.
• Clean and change trash cans, fill and clean ice bins, stock beer, wine, juice, and other beverages.
• Clean shelving, stainless steel, mixers, cups, blenders and soda guns.
• Unpack deliveries, stock bar and change beer kegs.
• Notify a manager if a guest is becoming intoxicated or rude to other guests.

Skills

Guest service

Multitasking

POS systems

Food safety

Flexible schedule

Inventory software

Tools

POS software

Inventory software

Invoicing software

Job description

Kimpton Hotels & Restaurants is seeking a bar/back staff member in a fast-paced hotel setting in the Phoenix area. You will support bartenders, maintain cleanliness, stock supplies, and deliver high-level guest service to ensure memorable experiences.

Role requires the ability to learn the POS system, handle inventory, and work flexible hours including evenings, weekends, and holidays. The team emphasizes hospitality with a personal touch and a collaborative culture.