Barback: Elevate Guest Service in a Downtown Hotel

Omni Hotels & Resorts; Dallas (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Complimentary parking

Room and dining discounts

On-site cafeteria access

Job summary

Omni Dallas Hotel is seeking a Barback to support bartenders and deliver exceptional beverage service in a high-volume convention hotel in downtown Dallas, TX. The role requires knowledge of beverages, customer care, and the ability to work varied shifts.

Candidates should have at least 1 year of bar experience, hold a valid TABC and Food Handlers certificate, and possess strong English communication skills to interact with guests and team members.

Qualifications

• Minimum 1 year relevant bar experience in a large convention hotel.
• Must have valid TABC and Food Handlers certificates.
• Ability to work a variety of shifts, including weekends and holidays.
• Must maintain a positive and professional demeanor and be able to engage guests.

Responsibilities

• Maintain and refine service standards.
• Assist bartenders by ensuring products and supplies are present.
• Respond to guest requests and resolve issues to turn unhappy guests into return guests.
• Prepare daily for health department and Ecosure inspections.
• Set up and breakdown banquet bar areas and clean equipment.
• Attend required trainings and meetings; perform duties as directed by leadership.

Skills

Food & Beverage knowledge

Guest service

English communication

Job description

Omni Dallas Hotel is seeking a Barback to support bartenders and deliver exceptional beverage service in a high-volume convention hotel in downtown Dallas, TX. The role requires knowledge of beverages, customer care, and the ability to work varied shifts.

Candidates should have at least 1 year of bar experience, hold a valid TABC and Food Handlers certificate, and possess strong English communication skills to interact with guests and team members.