BARBACK- CASINO FLOOR

Sandia Resort & Casino; Albuquerque (NM); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading company in the hospitality industry is seeking a Barback for their casino floor. The role involves supporting bar operations, ensuring cleanliness, and assisting bartenders in providing exceptional service. Candidates must be at least 21 years old and have prior food/beverage experience. This position offers a dynamic work environment with variable schedules, including nights and weekends.

Qualifications

• At least 21 years old.
• 6 months of food/beverage experience.
• Obtain necessary licenses and pass background checks.

Responsibilities

• Support efficient operations of bars and casino drink stations.
• Maintain cleanliness and restock supplies.
• Assist bartenders and beverage servers as needed.

Skills

Customer Service

Attention to Detail

Interpersonal Skills

Responsible Alcohol Service

Physical Strength

Safety Awareness

Job description

Join to apply for the BARBACK- CASINO FLOOR role at Sandia Resort & Casino

Position Summary

Support the efficient operations of multiple bars, casino floor drink stations, and restaurants. Assist bartenders and beverage servers in delivering exceptional service to guests by maintaining cleanliness, restocking supplies, and ensuring smooth operations. Provide the bar and/or casino floor drink station areas with supplies and assist bartenders and/or beverage servers upon request.

Our philosophy is built on principles of integrity, fairness, collaboration, communication, and recognition for performance excellence. Meeting all performance standards helps attract and retain qualified staff, provides opportunities for team members, and contributes to the ongoing success of Pueblo of Sandia.

Bars/Restaurants: Essential Duties and Responsibilities

• Check equipment (ice machine, refrigerator, chillers, glass washers, draft system) and report problems.
• Operate and maintain all equipment and utensils according to safety procedures.
• Clean bar equipment and replenish supplies such as liquor, beer, fruit, ice, cups, napkins, and glassware.
• Stock refrigerating units using FIFO rotation, replace empty kegs safely, and prepare garnishes.
• Inform supervisor of additional product needs.
• Wash glasses, clean bar tops and counters, polish fixtures, mop floors, and remove trash.
• Complete computer-assisted training timely.
• Maintain tables by removing empty glassware and clearing after guests depart.
• Attend pre-shift meetings; discuss specials, service issues, and promotions.
• Ensure all product is properly stored and secured.
• Uphold responsible alcohol service, including checking IDs and refusing service to impaired patrons.
• Serve food items as required.
• Complete incident documentation and temperature logs daily.
• Maintain cleanliness of cash registers and venue.
• Perform other duties as assigned.

Casino Floor: Responsibilities include cleaning equipment, replenishing supplies, stocking products, participating in meetings, completing logs, and assisting with duties as needed.

Additional Responsibilities include greeting guests, preparing drinks accurately, and presenting drinks to guests or servers.

Key Performance Indicators (KPIs) will be shared and discussed during performance reviews.

Knowledge, Skills, and Abilities include equipment operation, customer service, physical strength, responsible alcohol service, interpersonal skills, attention to detail, and safety awareness.

Requirements include being at least 21 years old, having 6 months of food/beverage experience, and obtaining necessary licenses and passing background checks. Physical requirements include lifting up to 150 lbs, standing, walking, and other physical activities.

Work conditions involve indoor and outdoor environments, temperature extremes, and variable schedules including nights, weekends, and holidays.

The description emphasizes that duties may change and that the employer reserves the right to modify the job responsibilities as needed.