Food and Beverage - Bartender

Hornblower; San Diego (CA); On-site; USD 25,000 - 39,000; Full time

Job summary

Hornblower in San Diego seeks an experienced bartender to join our onboard dining team. You will mix high-quality beverages, follow precise recipes, and provide prompt, hospitable service to guests and servers on the cruise.

You are expected to maintain bar cleanliness, stock levels, and accurate POS transactions while delivering a memorable guest experience. Requirements include a High School Diploma and at least one year of bartending experience, along with excellent customer service,

Qualifications

• High School Diploma required.
• At least 1 year of bartending experience required.
• Thorough knowledge of beverage recipes.
• Strong customer service, organization, and interpersonal skills.
• Able to manage multiple tasks and meet deadlines.
• Proficient with Microsoft Office and POS systems.

Responsibilities

• Provide exceptional hospitality to guests and coworkers as prescribed in Our RESPECT Service System.
• Follow beverage recipes accurately; maintain knowledge of all offerings and prices.
• Deliver prompt, consistent bar service to guests and servers on the cruise.
• Set up and break down bar; stock according to par specifications and keep area clean.
• Maintain cleanliness and safety of bar, equipment, and service areas.
• Charge guests accurately; process orders in POS and handle payments.

Skills

Beverage knowledge

Customer service

Multitasking

Communication skills

Office software

POS systems

Attention to detail

Teamwork

Education

High school diploma

Tools

POS systems

Microsoft Office

Job description

Position Summary:

The successful Bartender mixes high-quality beverages, provides prompt and consistent service at guest and service bars, is hospitable and cordial to guests and coworkers, acts safely and responsibly, and is knowledgeable about the vessel and the skyline.

Duties and Responsibilities:

• Provide exceptional hospitality to guests and coworkers as prescribed in Our RESPECT Service System.
• Accurately follow recipes for all beverages; must have thorough knowledge of all beverage offerings and prices.
• Provide prompt and consistent bar service to guests and servers throughout the cruise.
• Set up and break down bar - stock and restock bar according to prescribed par specifications, clean bar thoroughly in accordance with standard operating procedures.
• Maintain the cleanliness and safety of the bar and all common areas and service stations, clean glasses, utensils, bar equipment, bar tops, refrigerators, and all other equipment and work areas.
• Accurately charge guests for onboard purchases; enter order into the point-of-sale system, collect payment and return all change.
• Provide information to guests including beverage and food menu descriptions, entertainment options, cruise routes and points of interest.
• Additional job duties assigned.

Requirements & Qualifications:

• High School Diploma (or GED or High School Equivalence Certificate) required.
• At least one (1) year of previous bartending experience is required.
• Must have comprehensive knowledge of beverage recipes.
• Strong customer service, organization, and interpersonal skills.
• Maintain a high level of organization, detailed oriented and meet deadlines.
• Handle multiple tasks/projects at one time.
• Establish and maintain effective working relationships as required by job responsibility.
• Listen effectively, assess the situation, determine relevant issues, & suggest solutions.
• Have a working knowledge of computer skills, including but not limited to proficiency with Microsoft Office Suites.
• Must be able to effectively understand and convey written and verbal information to coworkers and guests.
• Maintain uniform and personal grooming in compliance with appearance standards.
• Will be required to be available for work nights, weekends and on all major holidays.