Bar Porter-Casino Service Bar

Hard Rock Hotel & Casino Ottawa; Bristol (TN); On-site; USD 17,000 - 30,000; Full time

Job summary

Hard Rock Hotel & Casino Ottawa is seeking a Bar Porter to maintain a high level of customer service while keeping the bar stocked and clean. You will greet guests, prepare drinks, and ensure the bar is ready for service in a fast-paced casino setting.

The role requires knowledge of beverages and garnishes, as well as the ability to stand for long periods and work varied shifts including weekends and holidays.

Qualifications

• A minimum of one (1) year of experience as a bar porter and/or bar back in a casino, high-volume nightclub or high-volume restaurant preferred.
• Must have knowledge of beverages, glassware, and garnishes.

Responsibilities

• Cleans bar area, including bar tops, sinks, glasses, refrigerators, coolers, and other bar appliances in accordance with Hard Rock policies.
• Ensures bar is set properly.
• Ensures all soda gun products, fruit garnishes, and mixes meets service standards.
• Stocks assigned bar with product and supplies throughout the shift.
• Prepares all mixes and garnishes.
• Acknowledges, greets, and converses with customers who approach the bar.
• Performs other job-related duties as assigned.

Skills

Bar porter experience

Beverage knowledge

Glassware and garnishes

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

POSITION SUMMARY:

The Bar porter is responsible to maintain a high standard of customer service while ensuring the assigned bar is stocked and clean.

ESSENTIAL JOB FUNCTIONS:

• Cleans bar area, including bar tops, sinks, glasses, refrigerators, coolers, and other bar appliances in accordance with Hard Rock policies.
• Ensures bar is set properly.
• Ensures all soda gun products, fruit garnishes, and mixes meets service standards.
• Stocks assigned bar with product and supplies throughout the shift.
• Prepares all mixes and garnishes.
• Acknowledges, greets, and converses with customers who approach the bar.
• Performs other job-related duties as assigned.

QUALIFICATIONS:

• A minimum of one (1) year of experience as a bar porter and/or bar back in a casino, high-volume nightclub or high-volume restaurant preferred.
• Must have knowledge of beverages, glassware, and garnishes.

ADDITIONAL REQUIREMENTS:

• Work varied shifts, including weekends and holidays.
• Must be neat and clean in appearance and physically fit to perform the duties required.
• Must be able to stand or walk a minimum eight-hour shift & work inside assigned bar areas in the venue.
• Must be observant and quick to respond to various situations while also multitasking and handling stressful situations.
• The Casino environment is hectic, fast-paced, and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, secondhand smoke, excessive noise and constant exposure to general public.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

PAY RANGE:

Hourly