Bar Porter - Hard Rock Cafe

Hard Rock Hotel & Casino Bristol; Bristol (VA); On-site; USD 2,800 - 34,000; Full time

Benefits offered by this job

Benefits package

Job summary

Hard Rock Hotel & Casino Bristol is seeking a Bar Porter I to maintain a high standard of customer service while keeping the bar stocked and clean. The role involves cleaning, stocking, preparing mixes, garnishes, and greeting guests. You must stand for long shifts, work weekends/holidays, and communicate effectively in English in a casino setting.

Expect a benefits package with the team and a dynamic work environment at the Bristol venue. Prior casino/bar experience is preferred.

Qualifications

• Minimum 1 year of experience as a bar porter or bar back in a casino, nightclub, or high-volume restaurant.
• Knowledge of beverages, glassware, and garnishes.
• Stand for long periods and work varied shifts, including weekends and holidays.
• Excellent customer service and communication skills in English.

Responsibilities

• Maintains bar area cleanliness and stock levels.
• Ensures bar is set up properly and ready for service.
• Prepares drinks mixes and garnishes.
• Greets and engages with customers at the bar.
• Responds quickly to customer needs and multitasks in a fast-paced environment.
• Performs other duties as assigned.

Skills

Customer service

Communication

Job description

Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Bar Porter I

The Bar porter is responsible to maintain a high standard of customer service while ensuring the assigned bar is stocked and clean.

Essential Job Functions

• Cleans bar area, including bar tops, sinks, glasses, refrigerators, coolers, and other bar appliances in accordance with Hard Rock policies.
• Ensures bar is set properly.
• Ensures all soda gun products, fruit garnishes, and mixes meets service standards.
• Stocks assigned bar with product and supplies throughout the shift.
• Prepares all mixes and garnishes.
• Acknowledges, greets, and converses with customers who approach the bar.
• Performs other job-related duties as assigned.

Qualifications

• A minimum of one (1) year of experience as a bar porter and/or bar back in a casino, high-volume nightclub or high-volume restaurant preferred.
• Must have knowledge of beverages, glassware, and garnishes.

Additional Requirements

• Work varied shifts, including weekends and holidays.
• Must be neat and clean in appearance and physically fit to perform the duties required.
• Must be able to stand or walk a minimum eight-hour shift & work inside assigned bar areas in the venue.
• Must be observant and quick to respond to various situations while also multitasking and handling stressful situations.
• The Casino environment is hectic, fast-paced, and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, secondhand smoke, excessive noise and constant exposure to general public.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

Pay Range

$2 - $25/Hourly